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From all the review I am seeing as soon as your pet turns above of age 8, they stop reimbursing funds. I am a customer for last 4 years and now dog is 9 yr and they are not reimbursing as much they are supposed to and they do not want to upgrade the policy because your dog is old. They refused to upgrade only because my pet had cellulitis . Seriously, come on. I think it was my worst decision to join vpi.

Intially, Buddy's vet thought that the mass in his abdomen was cancer, but it turned out to be a swollen spleen, which had to be immediately removed. So, there were actually (2) claims that ASPCA handled. When I spoke to the office, the rep easily pulled up my file, asked pertinent questions. After the vet clinic submitted the claim, I quickly received email confirmation and the response scheduled was adhered to What I especially appreciated was the kindness with which I was treated by everyone that I spoke with. And the calls that I received afterwards to check on Buddy.

Thanks again to Embraces fast and no hassle response. I just added our 4th pet to the policy. I recommend Embrace to anyone I met with pets. It's reasonable and the customer service is outstanding. Plus Laura seems like an A+++ employer and treats her employees like partners. I really like this company. Been with them for 5 plus years.

claim $827 Paid $295 Deductible $300 Paid to me $0.00

Embrace has been phenomenal during my dog's time of need. I had purchased a pet insurance policy years ago because I was worried that my dog may someday get hit by a car. I never would have imagined that I would need it for Inter-vertebral Disc Disease which left him paralyzed in his hind legs one morning. Without Embrace I would have been unable to afford the emergency surgery he needed. The best part has been that prior to the accident they were able to customize a plan to work with my budget, and that they do NOT set a limit "per incident". The surgery alone cost $5,550 and my dog will still need additional therapy and rehab to walk again. Embrace reimbursed me $4,200 within 10-14 days after filing my claim. The customer service has been outstanding and I have nothing but accolades for Embrace.

My 7 year old pocket pit/boston terrier fell off a cliff, developed pancreatitis, then an autoimmune polyarthritis. This is after a claim for a TPLO surgery and a poison ingestion. Trupanion has been there for me with ALL of the incidents without question.

My 7 year old pocket pit/boston terrier fell off a cliff, developed pancreatitis, then an autoimmune polyarthritis. This is after a claim for a TPLO surgery and a poison ingestion. Trupanion has been there for me with ALL of the incidents without question.

I enjoy having the peace of mind when Omar has to go to the Vet for something...I know I have the best Insurance with Trupanion and it makes me feel more at ease!!!

I enjoy having the peace of mind when Omar has to go to the Vet for something...I know I have the best Insurance with Trupanion and it makes me feel more at ease!!!

I'll be forever grateful to Trupanion for the speed and efficiency with which they've reimbursed me for my new kitten's veterinary expenses. I'm especially grateful because I'd *just* adopted the kitten and registered with Trupanion when my wildly rambunctious adoptee quite seriously injured a bone in one leg. The fact that Trupanion didn't question the timing of the injury impressed me deeply. Thank you!!!