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We have been Embrace Insurance customers for almost 9 years now.First we had our Dachshund, Zuzu, insured since she was a puppy...and Embrace has seen her through a few illnesses and a lot of Wellness claims. Never any hassles. Always quick claims processing. And most appreciated is that Embrace really cares and always expresses concern and best well-wishes for our K9 family members. That's a nice personal touch that sets them apart in my humbled opinion. Most recently we've added Brady, our Senior rescue Dachshund to our Embrace policy...since we adopted him in Nov. 2014. Brady is in relatively good health however, has had some recent back/spine issues that we are treating. Embrace has covered our illness claims and even his physical therapy, laser treatments, and aqua-fitness. I really don't think there is a better pet insurance company out there. Embrace is the best and the only insurance we trust and recommend to all our family and friends who have pets of their own.

My dog had a luxating patella, which basically means their knee would pop out of place. Without any notice to Healthy Paws, I had the surgery done and paid everything up front. Upon payment, I asked my doctor to forward all medical records to Healthy Paws. I then submitted a claim with a short description. I called Healthy Paws just to make sure they received everything, which they did. About a little over a week later (this was my first claim), they approved the claim and sent out the reimbursement checks exactly as promised. They even wrote me a follow up e-mail later checking on the status and health of my dog. The service was extremely fast, painless, and courteous. I was expecting to have to overcome some obstacles being that I did not notify them that I was going to have the surgery, but none were presented. The process to submit the claim was also extremely easy. There was no need to fill out any long forms. I just took a picture of the receipts and sent it through the mobile app. I'd highly recommend them to anyone and everyone.

My 10 year old dog stopped eating one day and didn't want to go for a run. I knew something was wrong when she didn't want to run. Many days and 3 vet appointments later, she was admitted to a vet specialty hospital and it was determined that her intestines weren't working. 4 days in the hospital, an endoscopy, biopsies, and other tests later, she was diagnosed with IBD. She is home now and her IBD is being managed with strict diet and medications. THANK YOU Embrace for being there to help me help my best friend and running partner!

I don't know where to start. My dog suffers from IVDD which is a disc disease in dogs. My dog had to undergo emergency surgery to repair 4 discs in his back and Embrace was always there to support us. I'm recommending them to everyone. Love your pet and treat them like your child and pay a small monthly fee because you never know what is going to happen, you may need embrace one day!

Always a pleasure. Thorough and timely.

Always a pleasure. Thorough and timely.

My family and I would like to express our appreciation to Pets Best for handling our claims in such a timely fashion.Our beloved pet, Bambi Lyn, passed away and the grief was over-whelming, but the Pet’s Best Staff helped us through the process of filing the claims, reimbursed us as promised and relieved us of so much stress. We would gladly tell anyone interested, to pick Pets Best for their pet insurance.

I have been extremely pleased with this coverage. Communication, EOBs, and reimbursements have been timely and everyone I have dealt with has been extremely polite and friendly. I would certainly recommend this company to others.

It is easy to tell ourselves during tight economical times that we cannot afford the monthly pet insurance premium. But when you need it, as our Australian Shepherd with cataracts does right now, you will be glad you found a way to do it. Just as for ourselves, pets' - especially aging pets' medical needs must be addressed. We say we love our animals as family. We must provide for them the best we can, and extending quality of life is the way we can do it. Knowing my our dogs are covered by AKC insurance is peace of mind for us.

I haven't been real happy with VPI pet insurance (now Nationwide). I adopted a dog from a rescue shelter in December, 2005 and have had coverage with VPI continually until now. They denied a claim in 2015 for allergies that they contend was pre-existing because the dog had scabs on his back legs when I rescued him in 2005. Despite a letter from my Vet, they continue to deny and asked for nine years of records. In my opinion, they are being unreasonable and are attempting to overwhelm me with requests for records.