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Trupanion responded very quickly to our claim. There was never a worry about anything. Filing a claim is very fast and uncomplicated.

I recently had a dermatological visit denied due to my boxer having a temporary exclusion of dermatological issues based on some ear crusting and scarring that was due to trauma noted while the policy was still in the 2-week waiting period. My regular vet submitted a letter of appeal as the recent skin issues are not related to the earlier ear issues and still the claim was denied. My vet offered to speak to the claims adjuster and the Embrace claims adjuster called my vet and they discussed the matter further. My vet was able to provide additional information that allowed the initial denial to be reversed and now his dermatological issues are now covered. My point is this-even if a claim is denied it is always best to speak to Embrace and find out the reasons why and you will find that Embrace representatives will work with you and help you if they can. Even if my claim ended up not being covered I would still recommend Embrace to everyone I know because they really do care about their policyholders. Be respectful and be patient with the process and you will find that this company and its representatives REALLY DO CARE.

This is my third dog that I have insured with VPI and have never had a year for any of my pups for which I didn't get my premium back in payments for a variety of issues including prescriptions for my one golden who had epilepsy.

I could not ask for better service or easier claim management.

Taking the ASPCA pet insurance was the best thing I have ever done. My Natasha is a rescue and has health issues and the claims I submit are paid in a timely manner. I give ASPCA a 10++++++++++ rating.

Have been with PetsBest since late 2012 for my Cocker Spaniel. They are fast with processing of their claims, and reimbursements if applicable, depending on your deductible(s). I highly recommend PetsBest Insurance for your furry kids/friends.

Peace of mind, great customer service. I highly recommend Pet's Health

I have been with this company for a long time. It was just out of laziness, that I didn't change sooner. Their policies are so long and complicated, it is impossible to comprehend. I have only had to file a couple of small claims, and I was never happy with them. Recently, I had a larger claim, and I am very angry with them! I personally feel this company is a rip-off, and will find some reason or another, not to reimburse you what you deserve. I love the new company, I am with. I'm just sorry, that I didn't change sooner!

A month or so after my then 5-yr-old Frenchie, Schalkie [skáll-key], came into my life in 2012, we moved to New York City (from SF Bay Area). Once settled in, I found a highly recommended vet here in the Upper West Side and asked if they could recommend a reputable pet insurer. They gave me a few names, but said they had "heard good things" about Healthy Paws.I immediately contacted Healthy Paws [HP] and set up a contract. BEST MOVE EVER!! For the monthly cost of what I pay for a few meals here, we have been covered beyond my expectations. A couple of years ago, his corneas were scratched during play while boarding. This required expensive specialist treatment at the Vet Hospital here (BluePearl) and within a week of my claim, a large check was sent to me from HP. More recently, after an expensive MRI and determination of spinal issues which required significant, really expensive spinal surgery, HP came through again. I had actually not expected them to cover a problem that was actually a breed issue. Both the MRI and the surgery were covered and, again, beyond my expectations! We're talking $$thousands (!) covered. The coverage is essentially Medicare-level for pets and even more SIMPLE! To top it all off, they even contacted me asking after Schalk's recovery and such. Yeah, I recommend Healthy Paws at every opportunity.

Make sure all the information from your Vet and receipts are faxed to Trupanion.