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Great customer service, quick and speedy processing of the claim.

Several years ago, when our cats were on the verge of their senior years, we decided to get insurance for them. Our male cat has since developed pancreatitis. Because of this decision, we have been able to approve tests and treatments to help diagnose and keep his illness under control. The wonderful customer service at ASPCA Pet Insurance and quick turn around time for our claims, really helped us get our little guy get back on all four feet. Thank you!

Always quick to process the claim with updates. Quality service with concern for the customer and pet.

Always quick to process the claim with updates. Quality service with concern for the customer and pet.

I am very pleasantly surprised that my claim for my pet was handled so effectively and efficiently and the payment reimbursement was so fast without any cumbersome paper work. The experience is simply wonderful.

I am very pleasantly surprised that my claim for my pet was handled so effectively and efficiently and the payment reimbursement was so fast without any cumbersome paper work. The experience is simply wonderful.

Unlike other insurance companies that have no trouble taking your money, Trupanion has seen to it that they have no problem paying out when it is warranted.

Unlike other insurance companies that have no trouble taking your money, Trupanion has seen to it that they have no problem paying out when it is warranted.

With out this pet insurance, I would not have been able to afford my dog. Very helpful, calls to inquire about the dog. Shows concern. Thank You

Our 3 1/2 yr old Savannah cat that we adopted earlier this year went to the vet for his annual checkup and they noticed a heart murmur. A specialty vet visit plus an ultrasound later he was diagnosed with HOCM. Not Good, but he was otherwise healthy. Initial claim to Embrace was denied due to several noted conditions (elevated heart rate and breathing) present when he was taken to his previous owner's vet last year due to a fever (no heart murmur though). After getting the specialist and the original vet to confirm in written form that no heart murmur was previously present and none of those other symptoms were related to HOCM, Embrace reconsidered their finding and reversed it. So, while I thought Embrace made a mistake in their original findings, they are willing to reconsider it when additional evidence is presented, so I give them credit for that. I am happy that his condition is now covered.