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Took forever to process a $38 claim
Took forever to process a $38 claim
Insurer: Pets Best
By: Njfk
Friendly and comprehensive
People usually (and understandably) have terrible opinions on insurance companies. Until Lemonade, I had never found one that didn’t make me want to rip my hair out. But every experience I have had with them has been easy, convenient, and dare I say it, enjoyable. Never did I think I would say that about anything relating to insurance. Well done, Lemonade.
Insurer: Lemonade
By: Kayla
Claim Excellen can say enough good things about the experience
Best experience ever ... customer service was awesome I never believed in pet insurance but have since changed my mind
Insurer: Lemonade
By: Carlo
sPETacular!
Easy process to have my pet insured in just a few minutes. professional service with a great customer services orientation through the app. Pepper and I are delighted to be part of the lemonade family!
Insurer: Lemonade
By: Javier
Amazing insurance
I’ve had insurance for my dog for a few years now & the rates were going up so I switched to lemonade (costs me about $50 a month) Within 2 days of getting the insurance her plan was already active & ready to use. 2 days later I took her to the vet for a checkup & lemonade paid for 80% of my visit & the direct deposit was in my account in under a few days. The plan I had before didn’t offer anything like this, just money towards a deductible. I like that this insurance covers a certain amount of services per year, such as vaccines etc. It definitely helps me save some money for sure. Vet bills add up quick. I’ve also had a wonderful experience using the chat feature before getting the insurance & after having it. Everyone is sweet, responds quickly & professionally. Overall I’m very happy with this company 😀
Insurer: Lemonade
By: Christine
Easy to process claims
I made a few claims through the Lemonade app. It is extremely user friendly to raise a claim and each time they got processed quickly. The lemonade staff is very friend and responsive and look out for their customers. They sort through what is covered and what is not without a fuss!
Insurer: Lemonade
By: Alexandre
Super reliable and fast!
I’ve had lemonade home insurance for years now. Once offered the option for pet insurance I jumped on the opportunity. We’ve had a couple claims not, for vaccines ect. And we had a review and reimbursement within a day! Super happy with them and looking forward to the future
Insurer: Lemonade
By: Jose
EASY
Amazing service . They paid my claim as I sent it over ! They pay for vaccines and exams !
Insurer: Lemonade
By: Dawn
Above and beyond
Greatest service
Insurer: Lemonade
By: Theresa
Have only used once so far but great experience. They explain things well and follow up with payment very quickly.
As we got Gidget as a kitten I reviewed many pet insurance plans before purchasing. We had a bad experience with another company who would not pay us anything. So as we now have a new kitten/pet we thought it best to get insurance. She will have to go for her first annual exam in the next few months so I expect the same attention/payment as her last test. I was able to speak to a real agent who helped me thru the process. I recommend Lemonade highly.
Insurer: Lemonade
By: Patti