154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

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Category with most reviews

This chart shows the distribution of review categories.

Verified May 12, 2021

Great policy, great customer service

I switched from another insurance company. Premiums are very reasonable, customer service is great, turnaround time for review of claims and payment are incredibly fast. Coverage is really great.

Insurer: Lemonade

By: Gail

Useful
Verified May 12, 2021

Easy claims, great customer service and response on claims

Quick and easy process to get coverage, quick response on claims and very easy to file.

Insurer: Lemonade

By: Nick

Useful
Verified May 12, 2021

Great service

What great services. My new puppy has been back and forth to the vet for shots and whatnot and the staff has been wonderful guiding us through the process. Tysm

Insurer: Lemonade

By: wendy

Useful
Verified May 12, 2021

They took care of my Lucky!

our case worker Emilly was FANTASTIC. she would respond to each email within minutes and was very passionate about what she is doing and was doing her best to take care of Lucky. They really care about your pet. they way they acknowledge your pet in emails or call themselves champion for your case rather than customer service is all ++++. Best insurance for dog I ever had, I had tried many other pet insurances before for my prior pets like VPI and .... but this people know what they are doing and they actually care about you and your pet.

Insurer: Lemonade

By: Esmeraldo

Useful
Verified May 12, 2021

AMAZING piece of mind!

I'm so glad I did this, such a great piece of mind to have for my pet AND payout was easy and quick. LOVE LOVE Lemonade!!!! :)

Insurer: Lemonade

By: Melissa

Useful
Verified May 12, 2021

Covered us during a stressful time!

Our pebbles got hurt while playing in the woods and suffered a large laceration. She needed to be hospitalized for 10 nights and needed multiple medications. Lemonade accepted my claim without question and paid me within a matter of days! So happy I decided to insure my pups.

Insurer: Lemonade

By: Claudia

Useful
Verified May 12, 2021

Extra Sweet Lemonade

You can not find a better place like Lemonade who provides you with awesome prices! Great coverage! Excellent customer service and the best part no hassle in reimbursements just a few questions to ask, picture of your receipt and the money is back in your bank account in a few days. Yes! just that simple. It doesn't get any better then that! What you waiting for?come on board, your pet will be extremely happy you did.

Insurer: Lemonade

By: Lisa

Useful
Verified May 12, 2021

Amazing service and coverage

Lemonade pet insurance has saved us several different times. We have a puppy with health issues and they have been so easy to work with when filing our claims. The first one was immediately accepted, and we had service representatives working with us almost every day for our second claim. When the claim gets accepted, the money is almost immediately in your account! When selecting a plan, we were given to option to cover additional services, and so far, everything except for one item has been covered under our plan, so we are extremely thankful for the Lemonde team.

Insurer: Lemonade

By: Bailey

Useful
Verified May 12, 2021

Great company

Nice employees. Receptive and efficient

Insurer: Lemonade

By: Paula

Useful
Verified May 12, 2021

Great option for pet insurance!

So far, Lemonade has been great! I’ve submitted claims a couple of times and it was super easy and I got the money the next day. My only complaint is that I wish they had multiple pet options and telephone customer service - although I have had great experience so far with their messenger service, I just prefer to talk on the phone sometimes.

Insurer: Lemonade

By: Blakeley

Useful

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