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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Amazing prompt claim service with caring follow up

In the middle of a serious medical crisis, I forgot I even had pet insurance because I was so worried about my dog. I faxed the form to the Vet hospital Monday night and on Wednesday night I had a response from healthy paws with an explanation of payment. The check arrived one week later. Amazing turn around. Then to my surprise I received an email asking about my Doug's recovery from healthy paws. It makes you feel like they care about your pets as much as I do. I am telling everyone to get healthy paws pet insurance.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Unforseen new puppy expenses

We've always been very lucky when it came to our dogs and medical expenses were only for routine check ups. This year, we adopted a beautiful Swissy with an overbite. Our vet recommended we look into insurance to cover the other expenses that a new puppy might bring since our out of pocket costs to deal with the dental and orthodontic issues was going to be so high. We shopped for a few weeks, and after speaking to Embrace, we were sold. In the last 4 months since Roxy has come home, not only has she had to undergo 2 surgeries for her overbite, but developed a skin condition from an immunity disorder and suffered a bite from her own mother. Embrace covered both expenses after our deductible had been met and the reimbursement was very fast. We look forward to a long, happy relationship with Roxy and Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Greater Swiss Mountain Dog
  • AGE OF PET: Under a year

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10

out of 10

Great Customer Service!

I filed several claims because my dog was having an eye issue. Once the company receives your claim, they indicate that it will take between 15-20 business days to process your claim. It had been about 20 business days and customer service reached out to let me know that they were running behind but would finish the claims ASAP. I know that things like this happen, but I truly appreciate them keeping me updated. The claim ended up being processed he next day, but I noticed an error. They had covered a couple of tests that the vet didn't end up completing so my refund amount was more than it should have been. I let them know and they contacted me back a couple of days later with the amended claims but insisted that I keep the overage because it was their mistake. In this day and age, customer service such as this is greatly appreciated!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Christi's double knee surgery

Christi, a young black lab, developed a left knee problem at 8 months. A vet exam and XRay indicated an ACL problem but we had to wait until her bones had finished growing at 18 months for surgery. In July 2013, she had TPLO surgery on the left knee at Pet Focus in Halifax. Pre-op and operation costs came to $3500. During the surgery, an XRay of the right knee indicated a partial tear in the ACL and some osteo arthritis developing. Another TPLO surgery was conducted Oct 9 at a cost of another $2500. In both cases the surgeries performed by Pet Focus were highly successful; Christi has regained full use of both legs with no complications.Throughout this entire ordeal Trupanion has lived up to its advertising fully. Provided you follow their rules, there was no quibbling over either claim submitted and payment of 90% of claim values was received in 1-2 weeks. As well, they kept us informed as to the status of our claims; we were never left in limbo. We would highly recommend Pet Focus Vet Hospital and Trupanion Insurance to any pet owner. Their services are superb!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

I highly recommend Embrace Pet Insurance

Ava underwent a spay procedure. I have the $400.00 annual Wellness coverage. I was extremely pleased with the ease of filing a claim, customer service interaction, and the turn around time between the day the claim was filed and when the money was deposited into my account. Thank you Embrace !
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: Under a year

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10

out of 10

Very satisfied with prompt handling of claims

Trupanion covered exactly what they said they would cover in a timely fashion. Overall very satisfied with the handling of our claims
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labradoodle
  • AGE OF PET: 1 - 8

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10

out of 10

Very pleased with service

I have insured my pets previously through another company. I insured my older pet (11) through Trupanion. She has since unfortunately been diagnosed with lymphoma. I was concerned that I would have trouble getting help in reimbursement as she is older. I had NO difficulties AT ALL. They certified that this was not a pre-existing condition, readily communicated with both my regular vet and the oncologist. Every phone call I've placed has been answered by a knowledgeable, kind customer service rep.I am honestly so grateful to have signed up with this company. I am a dog lover, and forsee myself insuring future pets with them as well. Well worth the investment.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pug
  • AGE OF PET: Over 8 years

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10

out of 10

Must have it you love your pet!

When I first got my dog (Kujo - Rottweiler) as a puppy I had heard about dog insurance and knew this was something worth investing in. I turned to Banfield as my primary vet and they sold me on their "Pet Insurance". At the age of 2 my dog started having seizures and we came to find out that the "insurance" would only give us 10% off the medications but not cover any tests to see what is causing the seizures nor would it cover a visit to a neurologist. After learning about the minimal amount that our plan covered, I decided to ditch that and find a new vet as well. While raising Kujo I had read some books about Rotties and all the health problems that may occur in larger dogs - also the costs involved. So I started researching ACTUAL pet insurance plans and I came across Healthy paws. I read some reviews and decided to try it out. After we had signed up we took Kujo to the park to let run around with other dogs and hurt his leg. Not sure what was wrong we took him to the vet and got X-rays (covered by Healthy Paws - wouldn't have been with Banfield) and found out he tore his Cruciate Ligament. The surgery costed me just under $4000 which they covered just over $3000. I would not have been able to do this without them If you have a pet or are thinking of getting one Healthy Paws is a must have for you. I recommend this to everyone I talk to
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: 1 - 8

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10

out of 10

So happy we went with this company!

Our beloved cat Samuel L. Catson decided one day to eat some random food morsel on the kitchen floor and in doing so made his tummy upset. His tummy got so upset that he could no longer go #2, not for a while in fact. As you can imagine this caused him great discomfort. So we took our little Samuel L.Catson to our favorite vet and they fixed him up in no time. Initially I dreaded having to deal with another insurance company, but they honestly took all the hassle and worry away. They had very prompt service and very pleasant staff to guide your way.I honestly couldn't recommend this company enough to you.
  • INSURER: Pets Plus Us
  • POSTED: 08/29/2017
  • BY:
  • BREED: Exotic Shorthair
  • AGE OF PET: Under a year

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10

out of 10

Thank goodness for pet insurance

We have had VPI since our Aust Cattle Dog was 4 months and she is 3 yrs old now. After having 2 other dogs in the past who had significant illnesses that almost broke us, we bought pet insurance. Our ACD had to have extensive dental work last Fall and VPI paid everything but $700.00 for which we were grateful. Most recently, she swallowed a foreign body and reimbursement was for everything ($362.00) except for $40.00 which we didn't expect to begin with. Be sure to itemize on claims and read your policy. We are happy.
  • INSURER: Nationwide
  • POSTED: 10/12/2017
  • BY:
  • BREED: Australian Cattle Dog
  • AGE OF PET: 1 - 8

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