Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Miles is once again a happy dog

Miles is a very sweet dog that was viciously attacked by another dog. He had very severe injuries and needed medical attention. Thanks to Healthy Paws, I had the peace of mind to get Miles the best treatment possible. They handled and paid my claim with no problem. Thanks Healthy Paws!!!!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Caring team, easy process and great service

I switched insurance to Embrace after reading many customer reviews and product comparison articles online. I was happy with my initial insurance, but I wanted something that made me feel at ease when my dog is older (she will be 4 in the new year). The claims process is extremely easy, but what I really love is the follow up. I always receive an email providing the explanation of the claim. I really love that every customer representative I have emailed or spoken to are animal lovers. I like knowing that the people who I have to deal with when I file a claim, understand what I am going through as a customer and pet owner. My beloved dog just had her nail ripped off from a crazy doggie daycare session that took almost 1 month to health. Not only did the claims department process it quickly, but the follow up was great as usual. We rarely have health issues with Maxah, but when we do (and even if it's during the annual check ups), it is comforting to know we are in good hands from a financial/insurance perspective.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

No complaints

We have been long-time policyholders and we have usually had nothing but wonderful service from ASPCA. Like any other type of insurance, there are always things that are not going to work for everyone. On the whole though, we have had no problems with the way the insurance has worked for us. The customer service has been excellent - you can speak to real people when you call them, and those people have been helpful and friendly whenever I've called. I also appreciate the online services, which have really stepped up over the time we've held our insurance with this company. The fact that so much information is online now (claim status, policy details, etc.) is great and saves me time on the phone. I have been filing my claims via email for a few years now and they are processed pretty rapidly. All in all we are quite satisfied with the quality of this company's services and we would recommend them to others.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Fantastic Service

We have a puppy that has addisons disease, and trupanion has been so wonderful through our trying times, they have always paid our claims within one week, and they send me emails to keep me abreast of the status of each claim submitted. I have the 90% plan and it is well worth it since Nala will be on medication for the rest of her life. Thank you Trupanion for being there for us.Ron and Deanna Powell
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

Easy to interact with

I've been a customer for only a few months but I've found customer service prompt and easy and reimbursements have been fast.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

Good Service - Got what I paid for

Good service and follow up on their part. Took a little longer to get payment than I would have liked, but pretty good overall. Would recommend insuring to the highest or second highest level - these things get pricey
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Pinscher
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Great Service

My dog became very ill, vomiting, falling over and very lethargic. After an entire day at the vet getting multiple tests and IV fluids, he was much better. However, the bill was over $500. Healthy Paws processed my claim within 2 days and sent me an e-mail informing me of how much I was being reimbursed, as well as a follow up e-mail to see how he was doing. I have had another insurance previously, and I have to say that I am extremely impressed about the service that we received and the ease at submitting the claim. I am very glad that I switched to Healthy Paws, and I would strongly recommend them to others.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Excellent Service

Zack started vomiting on Sunday morning, took him to the generalist, then on Monday to the specialist. They thought he had a small bowel blockage, and were very concerned. After comprehensive testing and consults, he was diagnosed with a severe stomach virus and hospitalized for 3 days.I emailed all bills to Healthy Paws on Thursday and the claim was completed by them on that same day. Amazing service. Everything was handled with such efficiency, and care for a very nervous mom. I'm so glad I moved my pets to them, they process claims so quickly, no games or delaying tactics, they're just first class. I recommend them to everyone who wants the best coverage for their pets and wants a trustworthy company. Terri
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Healthy Paws... Fast friendly service!!

I have filed a couple claims with healthy pet and both times they paid the claim within three days!!! They added the ability to file a claim online which makes things incredibly easy. They also follow up to see how my dog is doing, and it's not a boilerplate email either. You can easily and quickly talk to a real person!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
2

out of 10

Disappointed

I recently had a $5000 claim denied, the only one I had filed in over a year of coverage with multiple pets. The reason they gave for denying the claim was a stretch, at best, saying it was related to a single vet visit my dog had two years ago, taken in for a completely unrelated reason, that the vet could not pinpoint a diagnosis but basically said well, we'll treat her for this because of her breed. I even appealed the claim with a letter from the current vet who did her recent surgery, showing the two incidents weren't connected, and they still denied it. As a vet tech, I know it was not a pre existing condition, and am more than disappointed in their decision. I will say that they had an easy claims process, a quick response time, and pleasant customer service, but all that doesnt make insurance worth it if they wont cover my pets when they should. Coverage cancelled.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No

Get a quote today

Leave a review