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Our 6 mo. old puppy Super Grover ( Shephard/ Great Pyr.) took advantage of a chaotic situation and got into the trash on Thanksgiving. He grabbed a ball of tinfoil (a split second is all it took) and swallowed it before we could remove it from his mouth. We were away with family in Maine called the emergency vet on call at home. They walked us through all the signs and symptoms of distress we should look for. He was passing it for a few days until Sunday at 4am. He began vomiting and a good amount of tinfoil was expelled. At this point we rushed him to an emergency vet in Maine to see if he was stable enough to get home. He was and we were able to bring him home to our go to emergency hospital in MA. They were able to do X-ray's Bloodwork and clear Grover with specific discharge instructions. During this time the hospital was able to help us begin a claim and start the process. We were pre-approved and the hospital submitted the final paperwork necessary. We received a confirmation email the next day and a claim check within a week. We were skeptical of pet insurance in the past but after having a dog in the past with many medical issues, We felt it would be worth it to try. When we adopted Grover he came with a one month free trial. After some deliberation we decided it would be worth it to try. We very happy with that decision and could not be happier with the service we have recieved so far. We have spoken to customer service representatives on a few occasions who have been professional and curtious. We would highly recommend this company to anyone with an animal.

Our 6 mo. old puppy Super Grover ( Shephard/ Great Pyr.) took advantage of a chaotic situation and got into the trash on Thanksgiving. He grabbed a ball of tinfoil (a split second is all it took) and swallowed it before we could remove it from his mouth. We were away with family in Maine called the emergency vet on call at home. They walked us through all the signs and symptoms of distress we should look for. He was passing it for a few days until Sunday at 4am. He began vomiting and a good amount of tinfoil was expelled. At this point we rushed him to an emergency vet in Maine to see if he was stable enough to get home. He was and we were able to bring him home to our go to emergency hospital in MA. They were able to do X-ray's Bloodwork and clear Grover with specific discharge instructions. During this time the hospital was able to help us begin a claim and start the process. We were pre-approved and the hospital submitted the final paperwork necessary. We received a confirmation email the next day and a claim check within a week. We were skeptical of pet insurance in the past but after having a dog in the past with many medical issues, We felt it would be worth it to try. When we adopted Grover he came with a one month free trial. After some deliberation we decided it would be worth it to try. We very happy with that decision and could not be happier with the service we have recieved so far. We have spoken to customer service representatives on a few occasions who have been professional and curtious. We would highly recommend this company to anyone with an animal.

No complaints. Sent in claim form and within 3 weeks received payment. Quick and problem free!

Having 3 German Shepherds and 2 more in the past, vet bills can add up quickly.The ASPCA Pet Insurance gives us piece of mind when the bills start coming in. Claims are easy to file, the personal are very accommodating and the reimbursement checks are timely.

Both Charlie and I thank you for being there to help with Charlie!s vet bills.

Easy to submit claim, No Drama. Staffs call back to ask my Cat Condition, Very friendly.

I have submitted several claims for both of my golden retrievers. One that has had a few flare ups of allergies and my other that has a mammary mass. I have always had my reimbursement within 2 weeks and if I had any questions, every rep I spoke with has been more then happy to help me out. At first they wanted to decline any future masses my one golden would have due to a cysts I had examined before our plan, but once I showed them the cytology report, we were able to narrow down her excluded coverage from all future masses to just follicular sebaceous cysts.

Filing a claim was very simple and the EOB was ready in only 2 days!

While they have great customer service, the rate hikes are outrageous. Nothing has changed in my pet's health condition but I just got notice my rate will be going up an astronomical 20% next month. I get that rates go up every now and then but this is ridiculous. Not impressed.

While they have great customer service, the rate hikes are outrageous. Nothing has changed in my pet's health condition but I just got notice my rate will be going up an astronomical 20% next month. I get that rates go up every now and then but this is ridiculous. Not impressed.