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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Claims are handled quickly and fairly.

Since my yorkie was diagnosed with a kidney disorder my doctor bills are often and expensive. I thank God I have Trupanion insurance. They process the claims quickly and fairly. Thank you. Martha Soto
  • INSURER: Trupanion
  • POSTED: 12/10/2015
  • BY: Martha
  • BREED: Yorkshire Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

Claims are handled quickly and fairly.

Since my yorkie was diagnosed with a kidney disorder my doctor bills are often and expensive. I thank God I have Trupanion insurance. They process the claims quickly and fairly. Thank you. Martha Soto
  • INSURER: Trupanion Canada
  • POSTED: 12/10/2015
  • BY: Martha
  • BREED: Yorkshire Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

Customer Service is quick and tech friendly

I've used Embrace for a year now and I'm very pleased with the service they provide. I recommend pet insurance if you don't have any and I highly recommend Embrace as your choice.
  • INSURER: Embrace
  • POSTED: 12/10/2015
  • BY: Garrett
  • BREED: Labrador Mix
  • AGE OF PET: 0 - 3

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5

out of 5

Very happy with this provider

My dog was taken to the emergency clinic and racked up an impressive $3K bill due to all the tests, meds and hospitalization stay. We have the emergency insurance option and my claim was processed within 6 business days. I got back the full 80% I was owed in my policy and the money was in my account the next day. I am so relieved I had this insurance or else we'd be in a tough spot
  • INSURER: Pets Best
  • POSTED: 12/10/2015
  • BY: Lindsey
  • BREED: Shiba Inu
  • AGE OF PET: 7 - 10

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5

out of 5

Long Term, Very Satisfied Customer

I've been a customer of Embrace for eight years now, having insured my eight year old dachshund when he was a puppy. Purchasing insurance through Embrace was the best decision I've made for my dog. Dachshunds have a history of back problems, and frequently get IVDD, a very serious disc disease leading to paralysis if not treated surgically. Most carriers won't cover preexisting conditions, and any breed specific condition is considered preexisting if a particular breed is prone to getting it. I knew I didn't need insurance coverage for typical check-ups, but I feared what would happen if my dog ever needed back surgery. Embrace, unlike most other carriers, covers breed specific preexisting conditions, so they covered my dog for potential issues with IVDD. I had coverage for four years without using it one time. At one point, I cancelled because I felt like the insurance was a waste. I quickly rethought my decision, and reinsured my dog. Six months after I cancelled my insurance, my dog had his first incidence of IVDD. Without surgery, he would be paralyzed, and surgery cost ~$10,000. I didn't have to hesitate to give him the best care, because he was insured through Embrace. I submitted the claim, and Embrace quickly reimbursed me for my costs. Since that time, my dog has had two additional incidents of IVDD, and has required surgery each time. My premiums are expensive. I now pay around $1,100 each year to have him insured. But Embrace has paid for each of his ~$10,000 surgeries, to a tune of almost $30,000. I'm sure I'm Embrace's worst customer, but they are my favorite insurance carrier. I can't say enough about the company, and I strongly recommend insuring your pet through Embrace.
  • INSURER: Embrace
  • POSTED: 12/10/2015
  • BY: Courtney
  • BREED: Dachshund
  • AGE OF PET: 7 - 10

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5

out of 5

Fantastic support

We got our lab and debated getting pet insurance as she was young and we thought pet insurance is probably more necessary for an older pet.However as it was our first pet we decided to get insurance for a year and look at it again then. Best decision we've ever taken. Within the first month of taking the insurance she burst her ACL. We had to have surgery. Unfortunately we went with the old style surgery as we were recommended that there was not much of a difference except the new was around double the cost. Within 6 months she damaged her meniscus which resulted in more surgery - so we're now at around the same cost but unfortunately not as stable a knee. We have submitted 4 claims and all have been promptly and reasonably paid. The claim process is simple - take a picture of the receipt on your phone and send it on. I definitely will be keeping this insurance I highly recommend Healthy Paws
  • INSURER: Healthy Paws
  • POSTED: 12/10/2015
  • BY: Joanne
  • BREED: Labrador Retriever
  • AGE OF PET: 7 - 10

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5

out of 5

Absolutely Amazing!

My pup fractured his knee, and it was a stressful situation for both him and myself. You guys over at Trupanion were incredibly awesome. You walked me through the process, always being kind and caring. You were extremely quick in terms of reimbursement. Everyone at Trupanion truly made this experience easy, and I am so thrilled with my insurance decision. I can not thank you enough! You are so wonderful!
  • INSURER: Trupanion
  • POSTED: 12/10/2015
  • BY: Mallory
  • BREED: French Bulldog
  • AGE OF PET: 0 - 3

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5

out of 5

Absolutely Amazing!

My pup fractured his knee, and it was a stressful situation for both him and myself. You guys over at Trupanion were incredibly awesome. You walked me through the process, always being kind and caring. You were extremely quick in terms of reimbursement. Everyone at Trupanion truly made this experience easy, and I am so thrilled with my insurance decision. I can not thank you enough! You are so wonderful!
  • INSURER: Trupanion Canada
  • POSTED: 12/10/2015
  • BY: Mallory
  • BREED: French Bulldog
  • AGE OF PET: 0 - 3

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5

out of 5

Prompt and reliable

We were skeptical about pet insurance from all the negative stories out there, but Trupanion has proved the skeptics wrong. We contacted Trupanion after-hours, our call was received by an operator, and a Trupanion representative called us back within 10 minutes. Our claim was activated by our local animal hospital, we paid our deductible, and the rest was handled for us. Trupanion allowed us to provide the extensive care our puppy need without the burden of high vet bills. Thanks Trupanion for helping our puppy receive the medical attention she deserved. Forever grateful. Stella, Darah and Dylan
  • INSURER: Trupanion
  • POSTED: 12/10/2015
  • BY: Dylan
  • BREED: Border Terrier
  • AGE OF PET: 0 - 3

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5

out of 5

Prompt and reliable

We were skeptical about pet insurance from all the negative stories out there, but Trupanion has proved the skeptics wrong. We contacted Trupanion after-hours, our call was received by an operator, and a Trupanion representative called us back within 10 minutes. Our claim was activated by our local animal hospital, we paid our deductible, and the rest was handled for us. Trupanion allowed us to provide the extensive care our puppy need without the burden of high vet bills. Thanks Trupanion for helping our puppy receive the medical attention she deserved. Forever grateful. Stella, Darah and Dylan
  • INSURER: Trupanion Canada
  • POSTED: 12/10/2015
  • BY: Dylan
  • BREED: Border Terrier
  • AGE OF PET: 0 - 3

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