154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 16, 2021

Dependable

My RIP dog has been a member of Pets Best since 2019. He just passed away on April 2021. I have no complaints with pets best. They covered 80% of my dog’s bills and this really helps a lot with the heartache and expenses we have been through, I thank Pet’s Best. My last claim was took a while before I got my reimbursement about a month because I had $$$ total expenses but it’s worth. Thank you very much Pet’s Best!

Insurer: Pets Best

By: Maria

May 16, 2021

Took 1 month to get reimbursement of $4…

Took 1 month to get reimbursement of $4 and some change....false advertising! Meanwhile i forgotten i had Nationwide pet coverage via my work effective beginning of this year, same exact plan with $250 deductible, filed same claim, received check 4 business days later for $30 and some change! And since I met the deductible, from now on i will get back 90% back of total cost. This was my personal experience. I’ve had Pets Best for 14 months. It wasn’t until my pup had an allergic reaction that I found out how pet insurance worked and which company truly delivered. My total bill was almost $300. So minus the deductible and misc. that was not covered (understandably) the correct reimbursement amount was followed by Nationwide and in a timely manner!

Insurer: Pets Best

By: Irene Sagana

May 16, 2021

awesome

I love this experience

Insurer: Lemonade

By: Linda

Useful
May 16, 2021

I haven’t compared Petsbest prices with…

I haven’t compared Petsbest prices with any other insurance companies yet but their process was simple & easy.

Insurer: Pets Best

By: Cindy Scroggins

Verified May 16, 2021

Trupanion is one of the most user friendly companies I have ever dealt with bc they are caring, friendly and prompt!

My veterinarian recommended Trupanion to me when we first adopted Miley as a pup. It has been a wonderful company to deal with.

Insurer: Trupanion

By: Lynn

Useful
May 16, 2021

So far so good

So far, Pets Best has followed through on my claims. It's been about a year since I got it and they have informed me because my pets are a year older and my rates will go up. So I hope it doesn't go up alot.

Insurer: Pets Best

By: Janet M.

May 16, 2021

Grateful we had Lemonade!

Lemonade made a not so great experience feel better with the easy to navigate claims process

Insurer: Lemonade

By: Melissa

Useful
May 16, 2021

Absolutely atrocious customer service

Absolutely atrocious customer service. Claims not paid. Endless hold times with no one ever answering. Terrible experience. Avoid at all costs.

Insurer: Pets Best

By: Daniel Custer

May 16, 2021

Unresponsive

Generally seemed fine until I asked them to look over a quote and let me know what would and wouldn’t be covered. They refused. I emailed them 4 more times and got….nothing.

Insurer: Healthy Paws

By: Brandon

Useful
Verified May 16, 2021

Prompt, timely, satisfaction

Timely and professional response to our claims, with satisfactory results

Insurer: Trupanion

By:

Useful

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