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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very impressed with the caring person I…
Very impressed with the caring person I spoke with concerning my claim. Very fast return of payment. Could not have ask for anything else from Spot. Hey they were "Spot on". Thank you
Insurer: Spot
By: Terry Smith
Great customer rep
Great customer rep, helpful and knowledgeable providing prompt and painless service, quick turnaround with reimbursement
Insurer: Trupanion
By: Robyn
Coopers first Vet visit check
We recently got a Golden doodle pup and took him for his first vet appointment with us to get his vaccine updated and a wellness check by the vet. Paid a little over $240 in total then submitted the claim that same day for cooper since my co- pay is $200 so I made that line mark. Have 80% refund amount so in leas than a week I heard back and got approval for $170 refund amount! Overall easy to submit a claim and got a check in the mail easy to deposit as well. First time getting dog insurance and couldn’t be happier with PETSBEST! Definitely recommend it to anyone who has fur babies !
Best Pet Insurance
So thankful for Healthy Paws pet insurance! My dog needed emergency surgery for a collapsed lung. The insurance covered 90%, and we were reimbursed in less than a month. Truly amazing company, and the claims department was great! If anyone needs pet insurance, this is the one to get! Thank you, thank you!
Insurer: Healthy Paws
By: Christine
Turn around time from placing claim and…
Turn around time from placing claim and its approval was a short time frame
Insurer: Spot
By: Valerie
Metlife has always been nice I have…
Metlife has always been nice I have them for over 5 yrs Now im waiting for a check to come
Insurer: MetLife
By: Carolyn Brown
Waiting toooooo long for claim to be resolved.
Submitted my claim for my pet on 7/2/25. The site keeps saying pending medical review. It's been 25 days and still no answer. Sent an email message inquiring why this is taking so long to make a decision on my claim-----NO ANSWER!!!! Totally unacceptable.
Insurer: Embrace
By: Laura Tafone
Do not recommend
It’s been over a week and still haven’t heard about the account and have no way to login. Awful! Calling tomorrow to cancel
Insurer: Nationwide
By: customer
An insurance with an animal heart
Pumpkin Pet Insurance have showed they truly care about my dogs and myself. The personal show truly kindness and professionalism, My claims had been fulfill in a promptly manner. I am very grateful to find Pumpkin!
Insurer: Pumpkin
By: Erika Berg
very easy to submit claims
very easy to submit claims. Typically quick turnaround on payment.
Insurer: MetLife
By: Hollie Fick