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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Healthy Paws is the Best
So thankful for Healthy Paws pet insurance! My dog needed emergency surgery for a collapsed lung. The insurance covered 90%, and we were reimbursed in less than a month. Truly amazing company, and the claims department was great! If anyone needs pet insurance, this is the one to get! Thank you, thank you!
Insurer: Healthy Paws
By: Christine Carpenter
They have always been helpful and reply…
They have always been helpful and reply promptly
Insurer: MetLife
By: Tim Jones
Don’t know what I would do without…
Don’t know what I would do without MetLife Pet insurance. They have been a lifesaver … literally! My dog was in doggie ICU for 3 days in heart failure and MetLife helping pay the bill was a God send. Submitting claims is super easy in the app and received payment pretty quickly. Thank you!!
Insurer: MetLife
By: JW
Amanda was amazing to work with
Amanda Mello was amazing to work with! She was so quick and responsive. She was able to answer all of my questions and helped me to get my dogs insurance all set up seamlessly!
Insurer: Fetch
By: customer
I need to update my review since as of…
I need to update my review since as of today my claim was paid, albeit 18 days after submitting, but I am quite satisfied with what the paid and didn’t! I am thrilled to not be disappointed and have to call and fight for reimbursement over line by line items. Thank you Petsbest! You have restored my faith and I do recommend your firm!
Insurer: Pets Best
By: Lisa Potterton
Easy to submit claims
Easy to submit claims. The rep helped me quickly and easily when I had an issue. Most reimbursements have been made timely.
Insurer: MetLife
By: Donna A
First Fetch
Given this was our first time using Fetch, the process was easy and we got back exactly what was promised. No muss, no fuss.
Insurer: Fetch
By: Ron
Great Service
The CSR was very easy to talk to and very knowledgeable. He was also courteous and explained all my options. Overall, this was a very good experience.
Insurer: Nationwide
By: CATHERINE LEAL
Exceptional Service & Fast Reimbursement – Highly Recommend Embrace!
Exceptional Service & Fast Reimbursement – Highly Recommend Embrace! I can’t say enough good things about Embrace Pet Insurance. From the moment I signed up, I felt confident that my pet’s health was in good hands — and they’ve exceeded my expectations at every turn. One of the standout features for me has been the quick turnaround for reimbursements. Submitting a claim is straightforward through their user-friendly app, and I’ve consistently received reimbursements in just a few days — much faster than I expected, and faster than other insurers I’ve used in the past. Beyond speed, what sets Embrace apart is their transparent communication, excellent customer service, and clear coverage. They make it easy to understand what’s covered, and they don’t play games with fine print. Every interaction I've had with their team has been courteous, knowledgeable, and genuinely caring. I also appreciate the customizable plans that let you tailor coverage to your pet’s needs and your budget. Whether it’s routine care or emergency treatment, I’ve felt supported every step of the way. If you're looking for peace of mind, fast and fair claims, and a company that truly cares about your pet's well-being, I wholeheartedly recommend Embrace Pet Insurance.
Insurer: Embrace
By: Marivic Cagatao