154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 30, 2025

Entire claims process was very quick.

Entire claims process was very quick.

Insurer: Fetch

By: Johnnie Jr

Verified July 30, 2025

It was great

It was great

Insurer: Nationwide

By: Martin Mcdonough

Verified July 30, 2025

Saved us thousands of $$$!

We have had a great experience with Healthy Paws. We signed up when our dog, Sadie, was a puppy. She had an overnight hospital visit soon after and the savings for that let us know we would never not have pet insurance! Years later, at the age of 5 and a half, we found out that Sadie needed to have heart surgery. Healthy Paws paid 80% of the surgery, testing and medication and saved us a fortune!

Insurer: Healthy Paws

By: Erica Haycock

July 30, 2025

Pets Best is fabulous

Pets Best is fabulous. They are reasonably priced and respond very quickly to my claims. I have had them now for 2 years and highly recommend them. Never go without pet insurance. It has been very helpful.

Insurer: Pets Best

By: Sue

Verified July 30, 2025

The claims process is simple

The claims process is simple. The app works well. We have had a couple of issues but both times resolved by customer service.

Insurer: MetLife

By: Satisfied MetLife Customer

Verified July 29, 2025

Healthy Paw really came through!

We have had Healthy Paws for as long as we've had our dog (9 years) and we found it useful...but I am upgrading that to necessary because we just had a major incident of our dog needing an amputation because of a tumor in her bone and they really came through for us. It was an incredibly expensive procedure and Healthy Paws covered much of it. Then, to really make them gain 5 stars from me, I got a personal email checking in on her recovery. My "people insurance" isn't doing that! We are so happy with our Healthy Paws coverage.

Insurer: Healthy Paws

By: Michelle Brindley

July 29, 2025

Having a sick fur baby is already super…

Having a sick fur baby is already super stressful, but, knowing that I can quickly and easily file the claim with Embrace and that they will handle it quickly and correctly lets me focus on my pup and his recovery without worrying about the cost. Thank you Embrace!

Insurer: Embrace

By: Patricia Wilde

Verified July 29, 2025

Very fast reimbursement

Very fast reimbursement! Great coverage and reasonable premiums.

Insurer: Pumpkin

By: Greg

July 29, 2025

Outrageous raise in rates

They raised my rates by something like $75 after being with them for only two years. I was already paying 180 something a month and I'm already using a high deductible with a low percent return (70%) to keep the costs down. Yes I've had claims, but nobody raises anybody's insurance by that much. I've never even had my car insurance go up by more than about $30 and this is simply pet insurance. They're not paying out thousands and thousands of dollars for every incident like a car insurance company and yet they have rates equivalent to car insurance which is insane. They are just like any other insurance company -- out to rip you off. They did a terrible job with our medical history so that something idiotic like "occasionally eats a dead animal" is somehow a pre-existing condition even though I explained to them it only happened once when she was an infant. That's the most ridiculous pre-existing condition I've ever heard of. And then after they had made a full assessment of pre-existing conditions from her medical records, her first claim was denied because they went back AGAIN and searched even harder to find a reason to deny it. All of a sudden now her arthritis isn't covered even though she didn't develop it until after I started working with these morons. They are cheats and they are liars and they have terrible customer service.

Insurer: Embrace

By: Rachel

July 29, 2025

Embrace Claim Process Easy and Straightforward

The website is straightforward to navigate. Uploads are simple. They let you know fairly quickly if you need to send more information and contact your veterinarian. You do need to be proactive in checking on your claim and be ready to ask questions. They have successfully processed one of my claims and it went smoothly.

Insurer: Embrace

By: Jeanette Fuller

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