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I got a puppy and made the decision to get Healthy Paws insurance after a friend told me a horror story about their pet costing them so much money in random occurrences - it was THE BEST DECISION I EVER MADE. Two weeks after my plan went into effect my dog was sadly hit by a car and was in need of emergency surgery on his leg which was ranging from 5-6 thousand dollars. Healthy Paws was rated the best insurance when I was google searching and this is why - they have such amazing customer service and they actually truly care. They even helped me work out a payment system between them and the animal hospital so I didn't have to front all the money. And they called to check in to make sure everything my dog okay during recovery process. Can't thank you enough Healthy Paws!

Good overall experience.

I am so happy i have my pet insurance with Trupanion they are amazing ....service has been great!!!!

I am so happy i have my pet insurance with Trupanion they are amazing ....service has been great!!!!

We have had our dog covered with Embrace for 5 years. He hasn't had huge expenses...yet. But he's 8 years old now and will probably have more. This year he saw the vet for a lot of smaller issues but it adds up. We have found this insurance to be easy, prompt with payment, and hassle free. When I have called them they were friendly and helpful. I wondered when we first bought insurance coverage for our dog if it was really needed. But we have been 100% pleased with the decision and with the choice of Embrace.

I considered pet insurance for a while but couldn't make up my end to sign up for a long time. I finally convinced myself to sign up for just one year, to see how I feel about it. I am so glad I did!!! Not too long after signing up my dog starting limping badly after playtime with another dog. It turned out she tore her ligaments in her knee and needed surgery that I wouldn't have been able to afford without my pet insurance. Healthy Paws covered 80% of the costs, without any problems. It took a while to process the initial health history and veterinarian invoices, but everybody was very helpful and I am so relieved to know that whatever health problems my dog will encounter, I don't have to worry about it braking the bank...!

Thanks for the ability to scan and email the details to have the claim processed. Within a week we had our money deposited. Excellent.

Thanks for the ability to scan and email the details to have the claim processed. Within a week we had our money deposited. Excellent.

We were very lucky to have received an objective and thorough evaluation of the available pet insurance companies, as soon as we got our English Bulldog. We used other companies in the past but NONE have been as detailed, comprehensive and compassionate as EMBRACE. They evaluate each claim fairly and provide a complete, understandable, explanation in each case. This particular claim was a bit involved but was covered and paid, VERY quickly.

In 2012 my dog had surgeries for Chyle in the chest cavity and two lung lobes were removed - I purchased pet insurance. Now Trupanion is denying all medical claims that involve a "cough" saying that it is a preexisting condition. This includes a staff infection, allergies to three different dust mites and possible laryngeal paralysis. Additional information has been provided to appeal the denial to not avail. I am looking for a different insurance for my second dog who has NO preexisting conditions. My advice - Please look somewhere else for pet coverage.