154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 23, 2021

My wife and Embrace saved the day!

My wife and Embrace saved the day! I said, “We don’t need insurance for a healthy, 3 month old pure bread,well known breeder bread puppy”. “It’s a waste of money”. Boy was I wrong. I was finally talked into it and so happy we chose Embrace. My 1 1/2 year old lab was diagnosed with an elevated liver count which not treated now is life threatening. After many tests , which Embrace covered, our vet and a few specialists agreed that biopsies were the only way to find his cure and treatment of action. I forwarded the estimate to Embrace, which was super easy by uploaded the pdf,and within days they said what would be covered ,which was everything. This procedure ran me well of $9,0000! Not only did Embrace cover the promised 80%, but it was directly deposited within two days of my submission!! USAA and Embrace haven’t ever let me down!

Insurer: Embrace

By: Michael Brown

May 23, 2021

Thank You

This is my second dog with Trupanion. Customer service is top notch and I can always see the status of my claim and speak with someone any time! So grateful for everyone at Trupanion. I always tell friends and fellow pet owners how great you are!

Insurer: Trupanion

By: Monica C

May 23, 2021

Fast, Fast Service

This is the FASTEST service ever. The claim is done within a day or 2 after I've submitted the claim and the check is on the way. Great customer service! With that said, I do wish the cost for Figo insurance was less, but again I love the service.

Insurer: Figo

By: GayLynn Stephens

May 23, 2021

Best decision I ever made!

I’m new to the insurance world for pets. The two associates that helped me- Kelsey and Christian were outstanding! I was a little nervous and didn’t understand much, they were so understanding and helpful. By the end of our conversations I was 100% confident with my choice and signed up then and there! I would recommend trupanion to anyone! I want nothing but the best for my Mya and I know with Trupanion I have just that!

Insurer: Trupanion Canada

By: Krystal Hiscock

May 23, 2021

Trupanion has been my savior

I have two American Akita‘s insured by true Pinyan. Unbeknownst to me my older girl ended up with two twisted femurs and my younger girl seizures. Thanks to Trupanion I’ve been able to give them the quality care that they have needed! They’ve always been extremely helpful with all of my needs. I would highly recommend them! Veterinary care is really expensive and I’m happy that I did not have to make the choice whether to take my dogs to the vet or not. Thanks Trupanion I have the peace of mind knowing whatever happens they can get the best care possible.

Insurer: Trupanion

By: Jenny Del Vecchio

Verified May 23, 2021

It’s been a week

It’s been a week. Still awaiting my refund for neutering my puppy

Insurer: ASPCA

By: Carolyn Byszewski

Verified May 23, 2021

Outstanding rapid professional claim response with total clarification for coverage paid directly to checking account

Outstanding rapid professional claim response with total clarification for coverage paid directly to checking account. (this previous one line describes our service experience) ....I had some questions as to coverage and Katie Youmans (terrific follow up and concern) customer service as quick to respond via email and "live communication". I'm very impressed with Trupanion and can't imagine any other pet insurance company having coverage service equal to Trupanion. They treat customers like family, even asking "how is Kaz (our Havasu "child" ) dong? A first class company in which I will spread the word for referrals. An extremely satisfied customer, Chuck Bottke ,St. Petersburg ,FL

Insurer: Trupanion

By: Charles

Useful
Verified May 23, 2021

Easy to work with, willing to listen and reconsider

I bought Trupanion pet insurance for my two younger black labs who were healthy. The two year old had an injury a few months in to the policy. She suddenly couldn't walk after a run. In my effort(as a physician) to give a complete history I unknowlingly gave Trupanion and one of the vets the idea that she had a preexisitng injury(she had a rpevious shoulder very mild tendonitis). My claim was initially denied but when I and the vets clarified the history, Trupanion over turned their own claim denial and paid for the claim. I think this is pretty impressive. The whole process was smooth and all Trupanion employees were kind and compassionate. My daughter is a vet and I have told her to recommend Trupanion to her clients. High ratings for Trupanion from me for sure.

Insurer: Trupanion

By: Rebecca

Useful
May 23, 2021

I am very happy with the claim respond

I am overwhelmed with the this insurance.I highly recommend it.The treat the client with a lot of attention and the refund on a claim is so fast.Love it

Insurer: Pets Best

By: Cassia

Useful
Verified May 23, 2021

Trupanion

Trupanion is an excellent insurance company. I’ve been extremely appreciative of the good service I’ve received for ten years now.

Insurer: Trupanion Canada

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