154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
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10,787 reviews

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Fetch

27,479 reviews

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Pets Best

14,161 reviews

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Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 27, 2021

I like the terms of your policy my breeder highly recommended you and so far my experience with customer service is stellar.

I like the terms of your policy, my breeder highly recommended you, and so far my experience with customer service is stellar.

Insurer: Trupanion

By:

Useful
Verified May 27, 2021

I was extremely satisfied with this contact.

I was extremely satisfied with this contact.

Insurer: Trupanion

By:

Useful
Verified May 27, 2021

Over all I feel we have been treated fairly.

Over all, I feel we have been treated fairly.

Insurer: Trupanion

By:

Useful
Verified May 27, 2021

Professional and friendly

Professional and friendly

Insurer: Trupanion

By:

Useful
Verified May 27, 2021

Prompt courteous answers to all my questions

Prompt, courteous answers to all my questions

Insurer: Trupanion

By:

Useful
Verified May 27, 2021

Quick and easy

I always get notified each step along the way of the review process and am provided a detailed line item breakdown of the claims decision. It's very quick and easy--especially to file a claim through the app!

Insurer: Trupanion

By:

Useful
Verified May 27, 2021

the person who answered and helped me was so friendly so happy sounding it just lifted my day.

the person who answered and helped me was so friendly, so happy sounding it just lifted my day.

Insurer: Trupanion

By:

Useful
Verified May 27, 2021

This insurance seems to be what I need so I can take care of my baby BubbaJay the person I talked to was very helpful.

This insurance seems to be what I need so I can take care of my baby BubbaJay the person I talked to was very helpful.

Insurer: Trupanion

By:

Useful
Verified May 27, 2021

Trupanion does not provide the peace of mind that one hopes to get for the high cost of pet insurance.

Trupanion does not provide the peace of mind that one hopes to get for the high cost of pet insurance. Repeatedly, when I have had to seek reimbursement for bills that resulted from medical situations, they pick through every claim and invoice and remove any expense that they possibly can. They have denied reimbursement for evaluations, calling them “exams” and “visits” and do the same with follow up visits, even when specifically included in discharge instructions. This has happened consistently. My premium has also increased for both pets every single year. If I had not enrolled my pets as puppies, I would definitely shop around, but at 3 and four, the cost of entry level would be much higher. I wish I had been more selective initially because almost every claim has been a major hassle when dealing with them. The company, overall, tries every way possible to hold back whatever reimbursement they possibly can. They pick apart every detail and work against their clients if at all possible. At least this has been my experience.

Insurer: Trupanion

By:

Useful
Verified May 27, 2021

Trupanion has always been there for us.

Trupanion has always been there for us. We've had many claims unfortunately, but Trupanion has ALWAYS provided exceptional service!

Insurer: Trupanion

By:

Useful

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