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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

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10

out of 10

Kitty ate toy

They did give us a problem about one claim on our other cat because of a "pre-existing condition" (things were taken out of context, we had to get our vet involved, write a letter, fight it). When our kitten recently ate a large toy, he needed surgery to remove it from his small intestine. They were quick, responsive and empathetic - and paid 90% - a huge relief!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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1

out of 10

Biggest mistake I made last year

I would give a zero if I could. They are complete liars, scam artists and will say anything for you to join, then not cover a thing. Please please I am begging you, do not get them. We had the second to top tier in coverage, and NOTHING has been covered. One example is the vet documented that he may have a long soft palate but were unsure and wanted to revisit if any problems occurred. Well, he did, and even though it was not discovered until nearly a year later ASPCA refused to cover the surgery because there was mention of a possible issue a year. What's worse is we even called to verify it would be covered 2 weeks before and were told it would!! Or how about when he had a flare-up within the first 30 days of getting insurance, it went away, but came back 56 days later. Again, denied because he suffered the same problem (even though it was resolved) during the waiting period. THIS COMPANY IS A SCAM!!!!! They got nearly $1,000 from us for a year of insurance and covered $0 out of $2100 claims submitted.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

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5

out of 10

claims and reimbursements dont match up

when you submit a claim, you may list several items on one claim form for one pet. when you get reimbursed they dont reimburse per claim form, but rather per catagory listed. So if my pet has diabetes and IBD, i will get 2 checks one for each, rather than one check for the submitted claim. I juggle several animals' medical issues and constantly submitting claims. to keep a record of which claim is addressed and reimbursed is a nightmare. I always call the rep and have them go through all my claims to verify what date's reimbursement check reflects whcih claim i submitted.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Top notch company

We are very please with Trupanion. Without Trupanion we would not be able to afford care for our Huskies. They make a world of difference! I recommend them to anyone with pets.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Siberian Huskey
  • AGE OF PET: 1 - 8

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10

out of 10

Anxiety Free

The 30 day trial saved me from panicking when my sweet puppy min pin was crushed in the recliner resulting in a fractured spine, broken ribs and bleeding lungs. I was so grateful for Trupanions help and support that I signed up immediately once my trial period had ended. I hope nothing happens to my sweet puppy ever again but I feel better knowing you guys are there to help if I or she needs you! Thank you!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Pinscher
  • AGE OF PET: Under a year

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10

out of 10

They truly take care of you

These guys continue to impress me beyond belief. We've had several claims now in the multiple $1,000's of dollars (bloat, etc.) and they continue to come through time after time for us. What my wife and I can't believe is the time it takes for us to receive our reimbursements--one time just two days. I have an extremely hard time believing there is anyone else out there faster or better to take care of our "little" Titan. Go with Pets Best. Won't disappoint!!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: 1 - 8

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10

out of 10

Much Improved

They have definitely made many improvements!The first time I filed a claim a few years ago, it was not an easy, pleasant or efficient process. This time it was much easier, they now take responsibility for securing the medical records and the turnaround for payment was fairly quick. My only criticism is that an illness directly related and attributed in research to the primary condition was treated separately, which means an additional deductible.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

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10

out of 10

Sirius and his knees

My 1 year old lab "blew out" his knee. After a few xrays and consultations, it was determined that he needed medial patella luxation. Trupanion received the claim and processed it in a timely manner. Not 6 months later, his other knee needed surgery. Again, the claim was processed in a timely manner. I am very satisfied with their service and coverage.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Quick Claim

Our dog broke her leg so the cost was substantial. We got our claim back very quickly without any hassle.
  • INSURER: Pets Plus Us
  • POSTED: 08/29/2017
  • BY:
  • BREED: Italian Greyhound
  • AGE OF PET: Under a year

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10

out of 10

Highest Recommendation!

Over the past two years, our dog had to have hind leg surgery twice. After both, we completed the simple claims forms, had excellent service and communications from the company, and received our insurance check quickly and accurately. I am very glad that we had this policy, and it help us with some significant veterinarian expenses. I would highly recommend it to others without hesitation!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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