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My puppy broke his leg within days of initiating my policy. It was just past the accident waiting period and Jackie and Jessica were very supportive with what we were dealing with. Embrace was very understanding with the limited history I had on our puppy, but in the end they proved to themselves he was in fact healthy before his accident. Claims with any insurance are not easy, I know I sell Home/Auto insurance. But the compassion and empathy shown by Embrace and it's employees was outstanding. If you take a step back and look at things from an unbiased standpoint most customer service related businesses are usually doing what they can to resolve the problem at hand, and if not a phone call will help get the train moving again. Very appreciative and satisfied with the service I received and will continue with Embrace as long as I have pets.

I never dreamed my dog could/would get toxoplasmosis. Getting to the final diagnosis was a long and costly experience and I am so grateful we chose Trupanion to help us. Their coverage was a comforting help to us and every time I have called with questions I have chatted with someone who seems like a dog-loving friend who just knows a lot about Trupanion insurance. They have been great!

I never dreamed my dog could/would get toxoplasmosis. Getting to the final diagnosis was a long and costly experience and I am so grateful we chose Trupanion to help us. Their coverage was a comforting help to us and every time I have called with questions I have chatted with someone who seems like a dog-loving friend who just knows a lot about Trupanion insurance. They have been great!

My boxer got into something and swelled up quickly. We had to bring her to a vet other than our normal vet because of the late hour. Embrace was wonderful about covering her visit regardless of where we brought her. The claim was processed quickly and the check was sent immediately. Wonderful customer service when you call!

The claim review process was addressed in a reasonable amount of time. Once Trupanion got the info they needed from the Vet, the payment showed up in time for the monthly credit card bill. Its nice to know you can help your fur-baby if there is an unexpected emergency.

The claim review process was addressed in a reasonable amount of time. Once Trupanion got the info they needed from the Vet, the payment showed up in time for the monthly credit card bill. Its nice to know you can help your fur-baby if there is an unexpected emergency.

My dog injured his leg/foot jumping off the bed. I submitted my claim and within a week they deposited the money into my account. They have also called to follow up and check on my dog twice after this incident! Great service! Highly recommend!

What a wonderful experience for my entire family being 1st time pet owners, the entire staff and team have been very caring, coverage has been exceptional. Filing claims for wellness has 100% spot on be easy.The Embrace team goes out their way to explain and go over any questions we may have. The best company ever for my pet insurance, truly blessed & grateful.U guys ROCK keep up the standards of excellence 5 stars across the board!Thank you P.Shaw

I was hesitant at getting insurance for my puppy. But I am so glad I because my puppy suffered an injury and knocked her kneecap out and had to have knee surgery twice. Healthy Paws has been excellent, I have been contacted by them to see how my puppy was doing after the surgery! The customer service is excellent, claims processing is excellent! I can not say enough good things about them. They are efficient, I submitted a claim for her 2nd surgery and 3 medications that I had to pick up at a pharmacy and within a few hours I received confirmation that the claim was already processed. I wish healthy paws also insured humans!

ASPCA Pet Insurance is a great partner for me and my precious 3 year old Toy Poodle, Barbie. They put my mind at ease during her health crisis, helped me find the paperwork, and most importantly, took care of my claim and reimbursed me in a timely manner. Everyone was friendly, professional and helpful. Call them today!