Find and read reviews with confidence

I have had insurance plans in the past and submitted claims but there was always a reason they didn't want to cover it. This is my first claim through Pets est and it was quick and simple. Thank you

Healthy Paws was one of the best decisions my wife and I made when we got our new pup almost 2 years ago. Recently, Jailbreak (JB for short) started having an upset tummy that quickly turned to vomiting anything he ate and diarrhea that looked like something out of a horror movie. This led us to the emergency vet at 2AM requiring hospitalization and monitoring for over a day. In the end he made a complete recovery, the vet said we made the right call, and Healthy Paws took immediate care of us. Once I submitted the claim, they processed in just a few days and had a check to us that covered most of the costs in about a week. On top of that, their client services team even did a personal outreach to make sure JB was back on his feet. If you get a puppy, get Healthy Paws. Sooner or later, no matter how closely you watch them, they'll get into something that will require a medical attention. Dogs will be dogs, and we can rest easy knowing he'll be covered.

ASPCA Pet Health Insurance consistently helps me defray most of the costs of caring for my beautiful dog, Nellie. The personnel are kind, gentle, and knowledgeable. I am very pleased.

I have my two pets (a cat and a dog) insured with Embrace. This is a very efficient company. Filing claims is super easy and straightforward. The wellness programs is excellent as well. No complaints.

We decided to look into insurance when we adopted our sweet puppy Shay a year ago- she is a lab and we knew the risks for hip dysplasia that comes with this great breed. We didn’t want to have to make a hard decision years down the road if she needed a hip replacement- which can cost upwards of $10,000. We did our research and found that Healthy Paws was the best option- low monthly costs, good coverage, and no lifetime ceiling. Over the last year Shay has suffered from frequent UTIs and almost every month we were visiting the vet- since we had insurance I never once had to pause when the vet suggested we run a test or suggested a treatment plan. That peace of mind allowed us to hone in on the cause and finally get her the surgery she needed to be healthy and pain free made this difficult situation so much easier. Her surgery was covered and we were able to rest easy knowing we were able to make the best decision for her without breaking the bank. The Healthy Paws claim process is incredibly easy, and claim approval is quick. Getting Healthy Paws pet insurance was one of the best decisions we could have made when adopting Shay.

I have used other pet insurances with previous pets and I am glad I switched to ASPCA. I am very pleased with the prompt service and professional assistance. I have recommended ASPCA insurance to friends and family and will continue to enthusiastically do so.

My dog was bitten by another dog. We submitted a claim and had an initial issue about the claim being covered. After talking with Leslie, she reviewed the claim and processed immediately. I received my reimbursement within days! I have used Embrace since 2010 and the have stood behind their policy!

My Dog has had so many health problems over the last year. When I got Embrace Pet Insurance I had no idea a month later my Dog would rupture a disk and need spinal cord surgery. It was extremely expensive and because I hadn't done the Orthopedic Waiver in time, it wasn't covered. I was very upset and asked myself what the point of having Insurance was and almost cancelled it. One year later (last month) my pet had a hip injury and when the Vet went to do an x-ray they found he had bladder stones and an enlarged liver. They had to do surgery to remove the stones and a liver biopsy to find out more info on the liver. And it was COVERED! I was very happy I kept the insurance since the surgery was $3k. We are still having to do more testing on the liver side (which will hopefully be covered). But everything I've been paying to Embrace has been worth it. They also cover taxes when they pay out a claim which I really appreciate. Even though that's a small portion, to me it shows the quality of the organization and customer service. Also, any time I have ever reached out to them they are always very professional and genuine. You can tell they want to be able to help as much as they can, even if they can't always tell you the answer you want to hear.

Embrace followed through with our claim for our Lucy (boxer). Lucy had a small tumor removed and after filing her claim, we received a check for reimbursement on 80%, after our deductible as agreed in our plan. Check came in 7 days. Great experience!

Healthy paws has been amazing for my dog over the last four years. She has had an unfortunate amount of health problems including a rare auto immune disorder and a tumor in her eye. Healthy paws has been there the whole way, covering 90% of almost all costs. Vet visits are not covered but medication and surgeries are. Without healthy paws it would have been difficult to pay for all our medical expenses. It is very easy to submit claims with their app. I just take a picture of my invoice, send it in, and recieve a check in the mail a week or so later. Healthy paws is a must have and I will continue to get it for every dog I have.