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These folks are top notch. Claims are easy and quick. Also, they are so good with paperwork and sensitivity at the same time. We had to put two of our dogs down this year at different times. They immediately updated their records after I submitted euthanasia receipts and I received handwritten condolence cards.

this company is awful DO NOT USE THEM. As soon as you call with a claim they'll put you on hold for extended periods of time, they won't pass you to a supervisor, they'll use all kinds of stupid reasons to delay or avoid paying you even when it clearly states under your coverage that you are covered. THEY ARE CROOKS.

Getting Embrace insurance for my 4 dogs was the BEST decision I have made in a WHILE! They are so easy to talk with, and are 100% accessible, be it email, or phone. I emailed a question on my last claim and a rep responded so quickly my head spun! (Fastest response from any customer service type email I have ever sent!)

We've had Embrace insurance for about three years. Until this year, we've only made wellness claims. Earlier this year we found a lump on on Dakota's chest that indicated it was cancerous and immediately had it removed. Thankfully, the surgery was successful and no further treatment is needed right now. We were so grateful to have Embrace pet insurance! While we elected to have a higher deductible, once it was met, we had the peace of mind knowing we had the resources we needed to treat our loyal family member! Submitting claims online is easy and we are reimbursed via direct deposit. Customer service is excellent! We couldn't be more pleased!

lady had soft tissue injury to Rt. paw. I was not sure if it was roken because shee ws unable to put any weight on paw and was in a great deal of pain. I did take her to Emergency clinic as it was a weekend for evaluation.Since it was the first time I was using the insurance I did call to make sure I had everything I needed to submit claim. Eveyone I spoke to was so helpful,kind and concerned. The claim was handled quickly and I did recieve emails with updates. I origionally just purchased accident and injury and now plan to upgrade my policy. Very pleased with the company. Truthfully they are much easier to deal with than insurance for humans, they show compassion!

We owned our pet 4 years before I knew insurance was offered for pets. We had not had any major issues but we Love Milo and would go to the bank if we needed to save his life. Insurance made perfect sense to us, why not. We were all insured and he should be too.We are so thankful for being informed of Pets Best Insurance. Approximately 6 months after purchasing our policy Milo had 3 emergency surgeries for bladder stones and complications from a Ruptured bladder. Milo is part of our family and to see him go through this was deviating to say the least. Having Pets Best Insurance on Milo did relieve some of the financial stress from the situation. Our claims were handled in a professional and very timely manner. Such a Blessing for our family.💗 🐶🐾💙

After taking my dog in several times for bladder infections, my vet recommended Trupanion pet insurance. The best thing I ever did!! Amazing customer service. They take the time to listen and address all your concerns. I accidentally threw away a refund check and they were gracious enough to reissue it for me. I doubt that would happen with another company. I recently added my other dog to my policy as well. Love this company!! Woof!

After taking my dog in several times for bladder infections, my vet recommended Trupanion pet insurance. The best thing I ever did!! Amazing customer service. They take the time to listen and address all your concerns. I accidentally threw away a refund check and they were gracious enough to reissue it for me. I doubt that would happen with another company. I recently added my other dog to my policy as well. Love this company!! Woof!

I have had some substantial claims for my dogs recently and I want to take the opportunity to give Healthy Paws its due. They process claims quickly and fairly and I think that they deserve the recognition as a company that does what they contracted to do.

Im so glad I got pet insurance! Embrace has covered all claims regarding my cat's kidney failure, even her kidney food is covered under wellness-though I wish it were considered under our illness/accident benefits since it is a prescription diet. I would also prefer to have the claim processed before we pay our amount due because costs can be hard to cover in advance when waits for reimbursement are variable. All in all though, a great experience, so much that I added the rest of my pets to my plan!