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I let several months go by before submitting over a dozen invoices from my Vet Hospital. Within two weeks, Embrace reimbursed what was allowable under my policy - the deposits made directly to my checking account. I was and am, very impressed with the efficiency and thoughtfulness that Embrace and its staff bring to the table. I am so thankful that I bought this policy when I got my dog in August 2015. I plan to continue with it, without a doubt!

I had a recent illness claim for my puppy Mia, the bill was very expensive having barium series, IV Vet stay, meds. I have the 80% reimbursement plan. The money was back in my checking account with a couple of days. This insurance is the best even better than what we have on ourselves! Always extremely helpful staff and you don't get the run around, they never look for reasons not the cover any claim. Totally hassle free, EMBRACE is the BEST!!!

Embrace is quick and follow their agreement to perfection! I'm glad I have them on my side!!!

Our dear Harper has IBD and had to have an upper and lower endoscopy and an abdominal ultrasound. We have been putting off the procedure for a year now not only because of the cost but also because we did not want her to have to go through any procedures that were not absolutely necessary. The Embrace people have, with this claim and many others, covered the costs ($2322) and we had our money in just over a weeks time. Overtime I call in with a question, the embracers are knowledgeable and kind. I don't know what our family and Harper would do without Embrace. Embrace Pet Insurance was the best decision we could have made.

Although the process is a bit cumbersome, I see how that is necessary. Once all the paperwork was done I received my reimbursement. We had not used the policy in over a year. In that time we added and then dropped two pets. My pibble had multiple lesions that had to be removed and the bill was very high. The insurance reimbursed the highest amount and we were more than able to handle the rest. I am so grateful we kept the policy.

Trupanion did cover 90% of the covered treatments, which would have been prohibitively expensive.

Trupanion did cover 90% of the covered treatments, which would have been prohibitively expensive.

After going it alone with no insurance through expensive cancer treatments and surgery for our first dog, we learned our lesson. We purchased accident/illness coverage for our next dog, and we have been very happy that we chose Embrace. Customer service is very good, and the claims people are knowledgeable and helpful.

These folks are top notch. Claims are easy and quick. Also, they are so good with paperwork and sensitivity at the same time. We had to put two of our dogs down this year at different times. They immediately updated their records after I submitted euthanasia receipts and I received handwritten condolence cards.

this company is awful DO NOT USE THEM. As soon as you call with a claim they'll put you on hold for extended periods of time, they won't pass you to a supervisor, they'll use all kinds of stupid reasons to delay or avoid paying you even when it clearly states under your coverage that you are covered. THEY ARE CROOKS.