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I have 2 claims out that are taking a while to process.
I have 2 claims out that are taking a while to process. Every time I have called all the customer service reps have been wonderful and very nice.
Insurer: Trupanion
By:
In a high stress and emotional experience Trupanion did not add to that stress.
In a high stress and emotional experience Trupanion did not add to that stress. The call was quick and gave me the answers I needed within minutes to make healthcare decisions about my cat. Without Trupanion, he would not be here today as their coverage allowed us to get him the care he needed and took away the stress of having to make life or death decisions based on cost. We are so grateful.
Insurer: Trupanion
By:
I've been well satisfied with Trupanion in the five years or so that I've had its policies.
I've been well satisfied with Trupanion in the five years or so that I've had its policies. Telephone access 24/7 is a major benefit.
Insurer: Trupanion
By:
Mikayla was very helpful and pleasant when I Called with questions.
Mikayla was very helpful and pleasant when I Called with questions.
Insurer: Trupanion
By:
My questions were answered
My questions were answered
Insurer: Trupanion
By:
Setting up an account
Overall easy, but zi did have trouble with establishing a password
Insurer: Trupanion
By:
Great customer service.
Patrick Utter was a wonderful person who helped me file my claims correctly during a very sad time after saying goodbye to my pet. He was very knowledgeable and kind. Thank you Patrick.
Insurer: Trupanion
By:
Pleasant interaction
Pleasant interaction
Insurer: Trupanion
By: