Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Healthy Paws - Good Decision

Happy to report that Button, our rescue Yorkshire terrier, is on the mend and feeling his old perky self! Button had eaten a non-skid rug and within two weeks of this incident, he was in the animal hospital twice for vomiting, lethargy and diarreha. We were worried sick. According to the Vet at the animal hospital, the little guy seems to have a very sensitive tummy and can be allergic to any kind of food that flies -- so he banned from turkey, duck and chicken. We were very worried dog parents while he was recovering in the animal hospital--he was a very sick little guy. He is now on a very strict limited ingredient diet. I am so thankful to have the peace of mind of having Healthy Paws pet insurance. In my mind, I never wanted to make a decision for a sick dog (especially one with a lot of living ahead of him) based upon high veterinary costs and care. I have the 90% reimbursement (after a $500 yearly deductible) and the insurance does not cover Vet exams (small cost in my book). The Vet bill was over $1700 for once overnight stay with x-rays. In Button's care, having this insurance this was comforting when I was presented with a vet bill that could put a family into debt. Your reimbursement of the claim was prompt, and customer care is great. I have been talking to a lot of pet parents, and it seems that I made a good decision with Healthy Paws as health care insurance for my Button! This coverage will suit Button just fine for what I hope is a healthy long life ahead. Thank you again! Ann, Mark and Button
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Thank goodness for Trupanion

Several years ago we adopted a yorkie female that was 3 years old. Within 3 months of adopting her she developed some problems that resulted in us having to have her put down after we exhausted over $5000 of our savings trying to save her. At that very moment I swore I would never own a pet without insurance so that I am not in a situation where finances make the decision of life or death. Insurance may not have made a difference in the final outcome, but I certainly would have been able to do much more. 2 years ago, we purchased a yorkie puppy. The day I brought home I purchased Trupanion for his protection and my piece of mind. Just recently we made our first claim. Bailey "stole" a bone without our knowledge and ate the entire thing! It appears that tiny pieces of it lodged in his digestive track and made him very sick. We had a policy with zero deductable and 90% coverage and I was so much more comfortable knowing money would never be an issue in his treatment decisions. We were fortunate that we have an excellent vet and we were able to clear his situation without surgery and he made a full recovery. We were reimbursed by Trupanion within 10 days of his discharge. The staff at Trupanion were attentive to us and did everything possible to insure that we recieved speedy claim service. I highly recommend it!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Very impressed with level of customer service

I received a 24PetWatch complimentary subscription with the adoption of my shelter dog Lacy. I think this is a very generous gift to provide to both the new owner and the dog and that was my first impression with 24PetWatch's generosity. I did have the need to use the service as she had some issues that needed to be dealt with on two occasions. Both times I called to get help filing a claim, the customer service rep was easy to understand and very helpful explaining the process. Today I followed up on both claims and was lucky to speak with Kim, who once again provided excellent customer service. She gave me the status of both claims, and spent a great deal of time outlining the reimbursement for them. I can't believe the help I have received for a gift policy. I would highly recommend this company – great coverage and even better customer service!
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Wish I Knew About Embrace Years Ago

Having had other Pet insurance in the past, I had pretty much gotten used to and accepted that it was not only a struggle to get compensated what I had spent (or no more than a certain percentage of that), it was also a gamble trying to figure what they would cover and what they wouldn't. No issues with Embrace; not only was follow-up on the claim almost instantaneous, everything is clearly spelled out in the policy...no secret decoder ring required!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Siberian
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
1

out of 10

VERY poor customer service

I just canceled 4 pets with 24 HR Pet Watch. My policies moved over from Purina and renewed with 24 HR Pet Watch. It's very hard to get a customer service rep on the phone and when you do you will get a different answer with each rep you speak to. Claims - They are awful paying. They will take 30 days to process the claim which doesn't seem so bad and you'll be told the check will be issued a few days later. Wait a couple of weeks call back and you'll be told the checks are mailed out of Canada and it will be another 2-3 weeks to receive a check.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Excellent

As all my claims have been, this one was easy and fast. The vet clinic filed the paperwork and within the day I was notified of the claim amount to be covered and a cheque was posted.
  • INSURER: Trupanion US
  • POSTED: 05/09/2019
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Great Coverage. Quick Service. Caring People

When I got my wonderful rescued Black Lab, Jack, three years ago, I decided to get health coverage so that I would never have to say 'no' for needed health care. I didn't expect to have to use it but when Jack ate a bag of trail mix with a ton of raisins and had to have his kidneys flushed. Most recently he had to have a rectal polyp removed. Healthy Paws was wonderful. So easy and quick to file a claim. Very good communication. And a quick payment. I highly recommend Healthy Paws to all my friends who love their animals.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Heathly Paws is the best!

After researching pet insurance for our cat, I felt that Healthy Paws offered the best coverage, options and premium. The policy is easy to read and spells out exactly what they cover and what they exclude. We have had the coverage for almost a year and they have been great! Easy to submit claims, I have sent everything by fax or email. I have submitted 3 claims and they paid exactly what I knew they would pay. Each time the claims have been handled and paid within one week. I couldn't be happier with Healthy Paws and I would recommend them to anyone looking for health insurance for their feline family member.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Longhair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Thankful

When I rescued Ellie, a paraplegic French Bull, I had a very difficult time finding an insurance company. I read up on reviews and spent some time talking to various companies. The insurance company for my other dogs denied care. Healthy Paws, although they did want a copy of Ellie's exam and had some exclusions, was much more welcoming than others. I went with Healthy Paws and they have been wonderful. They are attentive, quick to respond and caring about their "clients". When Ellie had surgery recently it was all about Ellie and how she was doing. It comforts me to have Healthy Paws aligned with Elle's care.Thanks!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Rapid Service

I have had insurance with ASPCA for some years and it has always come through for my pets. The most recent event was a torn ACL which required Sara to undergo surgery. The cost was $3400 and ASPCA paid over $2700. I think it was fair and the reimbursement came quickly.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cairn Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review