154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 22, 2021

All the information was explained clearly and sufficiently.

All the information was explained clearly and sufficiently.

Insurer: Trupanion

By:

Useful
Verified June 22, 2021

Always get what I need!

Always get what I need! People are very professional and helpful!

Insurer: Trupanion

By:

Useful
Verified June 22, 2021

Always so helpful

Always so helpful

Insurer: Trupanion

By:

Useful
June 21, 2021

Amazing

Amazing. You get what you paid for. One of more expensive insurance. But everything is taken care of. My vet didn’t even have to sign the form.

Insurer: Trupanion Canada

By: aleksander kupisz

June 21, 2021

It took a long time to talk to a…

It took a long time to talk to a representative but she was worth the wait. Very kind, helpful and professional to my situation.

Insurer: Pets Best

By: Bonnie Amiot

June 21, 2021

DON'T buy Pets Best - they are the WORST

Do NOT buy Pets Best - they are the absolute worst insurance. First, they are taking TWO (2) MONTHS to process a single claim! How ridiculous is that? Next, they don't COVER ANYTHING ! So basically all you are paying for pet insurance and receiving NOTHING in return. NOTHING. I even paid extra for wellness - guess what? They didn't cover the wellness either ! Terrible corrupt dishonest company. Don't buy !

Insurer: Pets Best

By: Pam

Useful
Verified June 21, 2021

Embrace processed my claim & the check was in my bank account in a few days.

I really appreciate how quickly the emergency hospital faxed you the big bill for Bailey the same night they saw her. Then I was impressed how quickly Embrace answered letting me know you'd received my claim & it showed up in my bank account within a few days. That really helped a lot so I could get my large credit card bill paid from that emergency. I'm so glad I got your insurance when I adopted Bailey. It gives me piece of mind in scary emergencies like I had that day.

Insurer: Embrace

By: Patricia

June 21, 2021

Easy to submit bills and quick payment.

Easy to submit bills and quick payment.

Insurer: Pets Best

By: Laurie Buchanan

June 21, 2021

Easy claim submissions and timely responses

So happy with Healthy Paws. Their online claim submission process is quick and easy. Responses and payouts are fast as well. Highly recommend.

Insurer: Healthy Paws

By: Andrew

Useful
June 21, 2021

Not happy with this insurance

Filing claims is very easy using the app, but getting reimbursed takes about a month and every time I get an email apologizing for the delay. I feel like I pay every month but I don’t meet the deductible with vet bills all the time. I feel like paying for wellness is not worth it, as the insurance only covers 3-4 vaccines a year, 1 fecal exam a year. Dogs get parasites more than once a year, and need more than 1 fecal exam. I’m very disappointed that claims take so long to be processed and customer service never answers the phone

Insurer: Pets Best

By: Juliana

Useful

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