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Embrace is better
I got this insurance after I adopted my dog in 2016 but haven't had to use it until this year. I read it was awesome. I used Embrace for my other dogs but the reviews were so good for PB that I had to try it. I recently had two dogs sick at the same time, so I was able to gauge one insurance against the other (same thing - a virus). Pet's best took 3 times as long to process the claim, excluded some of the mediation AND also does a weird math that instead of having a deductible of $500, it's actually a deductible of $550 (why don't they just say this) ... the policy I bought says $500 deductible but it is a 90/10 policy so their motto is I am responsible for 10% of the deductible as well, so if I submit a $600 vet bill, instead of paying a $500 deductible and 10% ($10) of the $100 balance with Pets Best paying $90 of the entire bill (its 90% after deductible is paid), I have to pay the $500 deductible of which only 90% of the $500 deductible I paid is applied to the actual deductible ($450), so I have to pay 10% more of the vet bill to get the amount to $550. A new.fancy.freaken.math. I am irritated by such games. I am currently trying to get my dog to Embrace because they have never played games with us.
Insurer: Pets Best
By: Sheila
I already have my other pup insured with Trupanion I have always had a great experience with all the representatives I know I can call and talk to a representative at anytime of the day and the representatives are always cheerful and willing to help.
I already have my other pup insured with Trupanion, I have always had a great experience with all the representatives, I know I can call and talk to a representative at anytime of the day, and the representatives are always cheerful and willing to help.
Insurer: Trupanion Canada
By:
I feel so confident using Trupanion.
I feel so confident using Trupanion. All customer service reps are so helpful, and easy to deal with.
Insurer: Trupanion Canada
By:
Quick to get back with decision
I have a very sick little puppy right now and they wee quick to get back to me and easy to submit the receipts
Insurer: Trupanion Canada
By:
I'm so grateful we purchased this insurance when our dog was just a young pup.
I'm so grateful we purchased this insurance when our dog was just a young pup. He's been a wonderful dog, but has suffered from innumerable health problems--I can't imagine how we would have managed without the financial assistance provided through Trupanion insurance. I believe the company's system for assessing and approving claims is both fair and sympathetic toward pet owners.
Insurer: Trupanion Canada
By:
My dogs are working dogs I believe they should be protected from most incidents.
My dogs are working dogs, I believe they should be protected from most incidents. While most of my friends do not own working dogs I do mention that insurance could be a good option. The friends and family I have that do have working dogs do have insurance on their dogs.
Insurer: Trupanion Canada
By:
Nyssa was very relatable she speaks clearly and is able to empathize.
Nyssa was very relatable, she speaks clearly and is able to empathize. She demonstrated a genuine willingness to assist. Trupanion is lucky to have her as an agent to assist.
Insurer: Trupanion Canada
By:
The Best of the Best for Pet Insurance
Sometimes the claims can take FOREVER to go through. But I have never had more consistently amazing service, as well as comprehensive coverage from any other insurer, human or pet-wise. They are quick, so empathetic, and never leave you hanging. Thank you Trupanion!
Insurer: Trupanion Canada
By:
The lady I spoke to was absolutely fantastic.
The lady I spoke to was absolutely fantastic. Understanding and knowledgeable. Able to answer all my questions and was very personable.
Insurer: Trupanion Canada
By: