154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 30, 2021

Very happy with the insurance

Very happy with the insurance, of course there is a deductible for every new problems with my dog but once it's paid, all expenses are covered. what I like is that my vet emails the claim to trupanian and once it's approved I pay the difference to my vet which is very convenient.I would highly recommend it to all pet owners.

Insurer: Trupanion Canada

By: Diba Rahbar

June 30, 2021

I am so glad about Trupanion

I am so glad to say in Trupanion, my pet is safe and sound. We received excellent customer care and our claims are approved in a genuine way. I would recommend Trupanion to anyone who is looking for pet insurance. God bless you all!

Insurer: Trupanion

By: Palmer P

June 30, 2021

Excellent Customer Service

I have had to use my insurance several times now and it’s been basically painless every time! I have even gotten a call from Trupanion inquiring how my dog was feeling after a claim.

Insurer: Trupanion Canada

By: Janis Hartery

June 30, 2021

Go with Healthy Paws, can't go wrong!

I've recently had to take advantage of my Healthy Paws policy for my English Bulldog who tore his ACL and had to get TPLO surgery. Healthy Paws' claims services was so stress-free - all I had to do with submit the vet invoice on their site, then got the coverage amount in my bank within 10 days. They were clear on what's covered (surgery, medication, rehabilitation) and what wasn't (ie. normal vet check up's, herbal/supplements), but it's all fair. And a rep from Healthy Paws checked in a week after Uni's surgery to ask how he was doing. Healthy Paws' monthly payments could be a little high (esp for a Eng Bulldog in a pricey urban city), but end of the day, if you ever need to actually have insurance kick in, you'll want an insurance company that's known to be a good partner. Would recommend!

Insurer: Healthy Paws

By: April

Useful
June 30, 2021

I have had Pets Best for almost 2 years…

I have had Pets Best for almost 2 years and they have been fantastic the entire team! Sadly, my older dog has had an injury and been diagnosed with recurring mass cell tumors in the last few months. Thankfully, Pets Best made his surgeries and treatment much more affordable after our deductible. Their team has been very helpful whenever I’ve reached out to check on a claim or ask about a pre-authorization. I would definitely recommend Pets Best to anyone with an aging pet!

Insurer: Pets Best

By: Chris Machemehl

June 30, 2021

So good so far

So good so far. Haven’t been a year on the insurance and I already had to file a claim due to my puppy broken leg. The hospital was able to send out the claim that night and my puppy was left with them to be taken care of . The bill was estimated around 5,000 and with the plan I had , I only paid a estimated of 1,000.

Insurer: Trupanion

By: Leticia

June 30, 2021

So Far - So Good

So far, so good. My dog had an emergency after hours appointment for eating a mouse in the backyard. He had to be induced for vomiting because mice sometimes eat poison. I put in my claim, unsure if I would be covered and to my delightful surprise I was. In fact, they emailed me to let me know I hadn't set up direct deposit and if I wanted to I still had time. Super happy I signed up!

Insurer: Trupanion Canada

By: Kristen Toyne

Verified June 30, 2021

Update: Service has been good for me but PRICE HIKES are crazy

Update: Changed my 5 star to a 2 star. I left a 5-star review recently for Healthy Paws because it was easy to submit the claim for my dog's TPLO surgery (after he tore his knees/ACL in an accident), and pretty easy to get payment. That still stands. But less than a month from that claim, I got an email saying that my monthly premium has gone up 50% - now at over $270 per month. (I checked competitors and they're still charging around the previous amount of ~$180 for my dog's city/age/breed/etc) They say premiums do not go up because of claims, but it feels suspect. I reached out to ask, and the generic reason they gave was that overall pet owners have been submitting more claims, they're paying more out, and now they have to increase prices. My dog's only 6...I can't even imagine how much premium they'll try to charge by the time he's an elderly dog. ----- I've recently had to take advantage of my Healthy Paws policy for my English Bulldog who tore his ACL and had to get TPLO surgery. Healthy Paws' claims services was so stress-free - all I had to do with submit the vet invoice on their site, then got the coverage amount in my bank within 10 days. They were clear on what's covered (surgery, medication, rehabilitation) and what wasn't (ie. normal vet check up's, herbal/supplements), but it's all fair. And a rep from Healthy Paws checked in a week after Uni's surgery to ask how he was doing. Healthy Paws' monthly payments could be a little high (esp for a Eng Bulldog in a pricey urban city), but end of the day, if you ever need to actually have insurance kick in, you'll want an insurance company that's known to be a good partner. Would recommend!

Insurer: Healthy Paws

By: April Z

Verified June 30, 2021

The customer service and how easy it has been so far working with Trupanion.

The customer service and how easy it has been so far working with Trupanion. Lots of support.

Insurer: Trupanion Canada

By:

Useful
Verified June 30, 2021

Helpful staff!!!

The gentleman that dealt with me was amazing! Very informative and answered all my questions!

Insurer: Trupanion Canada

By:

Useful

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