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This is the second time I've made a claim and both times I've been very happy with the results. Claims were handled very quickly. I've been very glad I have the insurance because when my Great Dane gets sick he really does it up!

Your customer service is magnificent!

Fast turn around, some companies have excuses why they don't pay this and that, not Pets Best.

ASPCA Pet Insurance is amazing. My dog and I have been a client for over 5 years, and this has been the best experience I've ever had with an insurance company. For every claim, I've received a return of anywhere from 60-78% back of my total vet fees. They have been a life saver! Too bad that they don't also offer human insurance!

I have fortunately never had to make a claim for illness or injury, but all three of my wellness claims over the last 2 years have been paid. This most recent one took a little longer than I was used to for a simple claim, but they did advise in their confirmation email that it could take up to 10-15 days. In my prior experience, it took 2-3 days. So I called on Monday just to check on it and make sure nothing else was needed when I saw online that the status was something like pending medical history review. The CSR agreed that it seemed odd that they would need to review any history for a wellness claim for vaccinations, so she contacted the exam department to have them push it through, and I received payment today (Wednesday). In total, it took about a week and a half, which is fine. I was just accustomed to it being faster, but maybe they're overloaded at the moment. Overall, I'm still happy. Also, their customer service is great, so that's a plus!

I am SO glad that I chose Healthy Paws for my dog's pet insurance! The coverage is the best I've found, the claim process is super easy, and I always get reimbursed immediately (get my checks within a week usually) without any questions. The insurance has already paid for itself and more, when my dog was recently in the hospital and almost died. Shortly after my dog came home, someone from the company emailed me to ask how his tummy was and I just think that's the sweetest thing. Honestly, the vet bills for my dog were so high, I don't know how we could have paid for them without having pet insurance. We may not have a dog right now if it weren't for Healthy Paws covering 90% with no limits! I've been recommending Healthy Paws to every pet owner I know!

Had to use ASPCA pet insurance for surgery for my cat over the summer. She had two what turned out to be cancerous cysts removed from her back. Everyone I spoke to at ASPCA's insurance was helpful and courteous, and we were quickly reimbursed for a good portion of the original bill we received from our vet

Embrace was great to work with. Anytime I called them I was able to talk to a rep within minutes and they were more than helpful. When the time can to submit claims they were very straightforward and didn't put up a fight the way that typical insurance companies do. I would definitely recommend them to anyone looking to ensure their furry loved ones.

Embrace paid our claim within 10 days!

After Mai Tai jumped for a ball and tore the ligaments in her knee and an unexpected expensive surgery we decided to look into pet insurance and found ASPCA Pet Insurance. We are very happy we did. Over the years Mai Tai has had a few medical issues and ASPCA has been there. Claims are easy to file and reimbursement is quick. We have had 2 calls from customer service to check on Mai Tai from our last claim. Thank You ASPCA Pet Insurance.