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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Best Customer Service EVER!!!

We were very impressed by the GREAT level of service we received. The claim process was quick and easy.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cocker Spaniel
  • AGE OF PET: Over 8 years

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1

out of 10

WORTHLESS WASTE OF MONEY AND TIME!IME

LYMES DISEASE CLAIMS are a joke! lymes bacteria can hide anywhere organs have weak or poor blood supplies and they can go dormant! 24 petwatch will charge you a deductible for every organ or joint that it shows up in and not for one deductible for the lymes disease only! This allows them to avoid paying for any condition associated and caused by lymes disease
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: Over 8 years

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10

out of 10

Incredible Customer Service

Our dog had a serious injury after getting attacked, and Trupanion was incredibly helpful and supportive in working with the emergency veterinarian, and ultimately helping our dog recover. Excellent Service!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Pinscher
  • AGE OF PET: Over 8 years

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10

out of 10

Excellence service

Fantastic to have Trupanion pay the vet and I pay the difference. Good service on phone as I called before to check coverage, answered all my questions.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent and caring!

Remarkably responsible and responsive to our pet.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Beagle
  • AGE OF PET: 1 - 8

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10

out of 10

Arguably the BEST pet insurance in the U.S.

One of our family members, Nickolas, has undergone treatments for a disease that is on-going and serious if not promptly and properly treated. Nickolas is a 13-year old miniature poodle-mix whom had never experienced disease related issues until recently. The best treatment with the truly best vet's is not inexpensive. Trupanion has been loyal, faithful to its agreement with us, and made this difficult time for our family easier as we know that the expense won't become an issue in whether to provide suggested treatment. We have a no-deductible plan and Trupanion has been superior in its service promptness, and understanding. I can state with certainty that I don't know how we would be able to care for Nickolas's challenges without Trupanion. I also cannot fathom not having Trupanion. We suggest to all pet owners we meet they should seriously consider Trupanion if the don't OR if they have a different pet insurance. This is a great company!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Molly

Great service
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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1

out of 10

Don't do business with Pets Best

Under no circumstances should you do business with Pets Best. I'm caretaker to a 9-year-old chocolate lab. I paid in excess of $700 this year for an injury-only policy with a high per-incident deductible ($250). This bought me a policy with a $2,500 "per incident cap," which should be satisfactory for most issues your dog will encounter. Virtually every interaction I've had with Pets Best has been an ordeal. Usually, it's the typical insurance-company stuff about a demand for more records that you've already sent, but this summer they've taken unprofessionalism to new heights. On its Web site, the company says most claims are addressed within 10 business days; that's false. In June, I submitted a claim for my dog's recent ligament surgery. After waiting in excess of three weeks for a response, I called and asked for a supervisor, who told me: "Oh, I think it was being handled by a trainee. We'll make sure it's expedited." OK, I understand, everyone gets busy around the holidays, so ... About 5 minutes after I was off the phone with this rep (Brynn) I received an e-mail from Pets Best saying they'd contacted my vet for more information ... after they'd been sitting on the claim for weeks doing nothing--and after I'd confirmed twice that they already had the 1 year's worth of records they'd previously asked for. Delay, delay, delay. Finally, Pets Best agreed to pay a portion of my most recent claim, but withheld a full $1,000, claiming they had paid out on a "related condition" earlier in the year. Untrue. Their claims adjustor conflated two conditions that the vet clearly stated were separate, and I am now forced into an appeals process. Even more beguiling, when I called back to speak to this rep, she acknowledged that she hadn't read my claims. Stay away from Pets Best. They're liars and cheats. A responsible state government would be investigating them by now.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

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10

out of 10

Amazing Service!!

Great company! Couldn't be happier with the service!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Best decision I've made in a long time!

I have a senior dog (approx. age 12 years)and, although her overall health was very good at the time, I decided to investigate pet insurance companies. Embrace gave me the best rates and coverage, so I signed up with them and a few months later my dog, Chelsea, started acting really lethargic. After tests, it was revealed that she had hypothyroidism and needed to be on medication for the rest of her life. The tests to determine this were expensive and my co-pay of $500 was applied. I have had a total of 3 claims for her, and EVERY time, there was something that was covered and reimbursable. I am so glad I made the choice to go with Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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