154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 01, 2021

Trupanion is always prompt with their…

Trupanion is always prompt with their customer service and turn-around time for claims. Having Trupanion insurance has saved me a lot of money on vet bills, and it has allowed me to take care of my fur babies as needed.

Insurer: Trupanion

By: Julie

July 01, 2021

My dog is completely healthy and never…

My dog is completely healthy and never used this policy but my rates go up anyways.

Insurer: Trupanion

By: Mike Sharp

July 01, 2021

Trupanion is the worst. I hope there's a FB group for all the Trupanion horror stories.

I hate Trupanion. American Airlines and Trupanion are my least favorite companies - full stop. I pay $178/month for absolutely nothing. THEY COVER NOTHING. The people that answer the phone seem to know nothing about dogs, insurance or even Trupanion. Every time I interact with this company it ruins my day. Trupanion, I hate you and I hope you lose all your business to companies that actually care about animals and keeping them healthy.

Insurer: Trupanion

By: Marge

July 01, 2021

Slow reimbursement if you get it at all. Wait on hold 45 mins average

Very poor often find a reason not to reimburse. Then told me my vet wasn’t sending the info. Then said they got it. The. Said it would be 10 days. Then said it was for a different date then whatmy claim was Usually am o hold 45 mins to talk to someone. I am still trying to get reimbursed for may 12 bills

Insurer: Pets Best

By: Lillian

Useful
July 01, 2021

I love having insurance with Pets Best

I love having insurance with Pets Best because I feel secure knowing that I have the insurance for my pets when I need it and in case an accident or illness occurs. I only give them 4/5 stars because I wish they covered more for wellness (the amount that they cover under any of the plans is still less than how much most wellness care costs) and they almost always have long delays in processing claims.

Insurer: Pets Best

By: Erica Denise Underwood Kool

Verified July 01, 2021

totally happy with info & his friendly professional attitude

totally happy with info & his friendly professional attitude

Insurer: Trupanion Canada

By:

Useful
Verified July 01, 2021

Happy i got Trupanion

Very easy to register on line. Also when I called and talked to a representative he easy very helpful as well knowledge about the info. He also didn't rush me into anything.

Insurer: Trupanion Canada

By:

Useful
Verified July 01, 2021

GREAT INSURANCE PLAN

Very easy to use. Confirmation received quickly. Paid within 3 days

Insurer: Trupanion Canada

By:

Useful
Verified July 01, 2021

Very informative

Very informative

Insurer: Trupanion Canada

By:

Useful
Verified July 01, 2021

Rickis’ pancreatitis

When I spoke to a representative she was so nice and showed great concern for our dog. The claim was easy and quickly paid. Thank you

Insurer: Trupanion Canada

By:

Useful

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