Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

As Good As It Gets

Trupanion has been an absolute delight to work with. We got our puppy last year and immediately signed up for pet insurance with Trupanion. Their customer service reps are a pleasure to speak with - some understanding and empathetic which is exactly what you need during stressful times. One Saturday our pup had complications from a surgery and we called Trupanion to ask what would be covered with our policy. Not only were they so kind on the phone, they were able to call back within 20 minutes with an approval for the treatment so I did not have to worry about what might be covered. Regarding reimbursements, it is the most seamless process and we always receive reimbursement within a few weeks. I am so happy we decided to go with Trupanion and I highly HIGHLY recommend to all other pet owners. You won't regret it and you have the ability to adjust your policy so it fits your budget and needs.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Best choice after reviewing top 6 in depth

We added French Bulldog to our family after much consideration and knowing the health issues of the breed. Upon joining several Facebook Frenchie groups, it became clear that Pet Insurance might be something to consider. It was also clear that locking it down before they have problems was wise, owing to the pre-existing conditions clause which is common in all plans. It was a hard sell for my husband...I'm not going to lie. We took quite a bit of teasing about our 'Dog Insurance', but having a pet-centric professional background, I know how much vet bills, can cost...not just for the one treatment, but for ongoing conditions. I researched like a mad woman, talked with several vets and got estimated costs for 'Bull-breed' problems like allergies or back surgeries, even made a graph and pro/con list....is there anything I won't do for this dog? I despise research!! I checked out and called the top 6 companies and in the end, chose Healthy Paws. Their customer service and App that allows you to snap a photo of the bill and submit from your phone (because who has time for paperwork and scanning) put them 1st for me. I liked choosing my coverage and deductible...which is yearly, not each visit...watch out! And while they don't cover the actual office visit, they cover everything else. We decided on the 90% coverage for about $42 monthly. It was not the cheapest, but it was the most comprehensive in case of emergencies for the price. If he ever has anything major...allergies, surgery, accident in his lifetime, the accumulated cost of the yearly deductibles and monthly fees will have paid for itself. Even my husband admitted it. We insured him shortly before his 1st birthday and hadn't even made a claim until almost one year in. Flapjack is a healthy boy, thankfully. But a few months ago he had a tummy issue....half the deductible met. Next was an eye infection...deductible almost met...then...Xmas Eve ( of course it's at Christmas!) he breaks out in sores and I freak out....Vet visit, lab tests, skin scrapes....Ugh. I didn't have to think about it...Insurance. I submitted the nearly $600 bill and crossed my fingers. Not only did they review and process my claim in 24 hours, I had a check within the week. We are now officially ahead financially for the year with the insurance than we would have been out of pocket. I am happy and impressed with every customer service person I have dealt with and with their overall operation. In my opinion a great value fo
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Wonderful Prompt Service

Our little rescue dog developed severe OCD that impacted his ability to focus or interact with us. We are so happy that we purchased the coverage for behavior illnesses. Trupanion covers his much needed medication. Trupanion is the BEST!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Ease of Mind

It's hard enough worrying about Chupitou when she is ill. Trupanion makes it more bearable by handling a large chunk of the finances for me.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Ragdoll
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

very quick processing

i was very impressed with how quickly my claim was processed. Trupanion recieved my claim and i received an email the same day stating the amount that was being mailed to me. I was very hesitatant on pet insurance but now I will reccommend Trupanion to anyone i know that is getting a pet. They also make the form very easy as you just print it offline and all your informatiin is there you just sign and take to your vet. Thank you Trupanion for making this horrible experience into a more pleasant one.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Quick response time and payout.

My pug was 11-months-old and needed stenotic nares repaired, as well as, elongated palate repair during his neutering. Because the policy was in effect -before- any diagnosis of stenotic nares or elongated palate, Healthy Paws covered all of the surgery expenses and medication. Since they don't cover general vet fees or neutering, I only paid for that and my deductible. Huge financial burden lifted thanks to Healthy Paws Pet Insurance.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pug
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
3

out of 10

Continuing Condition

Buyer beware. I have been insured with Pets Best for over 5.5 years and my experience has been fair. For routine services the plan was pretty good however when it came to major dental services the claim which was extensive was denied. Unfortunately our poor little Cavalier was diagnosed with Mitral Valve Disease in 2013 and the plan paid 80% of expenses until the moment when the poor little pup died suddenly from congestive heart failure on 12-30-14. I submitted a claim for appx. $1,500 for emergency services and the Company denied the entire claim under the reasons that the coverage for the CONDITION was maxed out. Last, when I asked if the costs for the After Care of the poor little girl would be covered the representative flatly told me that there would be no coverage as the costs are related to the CONDITION. There was never any explanation of any change in the policy from the time we bought it to the present date or an offer to opt of the old policy and switch to a new policy. So my friends read the fine print carefully, think twice or even more times before you sign up as you will be disappointed when something terrible happens and you seek their support and assistance.
  • INSURER: Pets Best
  • POSTED: 05/09/2019
  • BY:
  • BREED: King Charles Spaniel
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Fantastic Experience (Again!)

I have been so impressed with my experiences with Pets Best. They have actually given me more than I expected, do it incredibly quickly, and are extremely pleasant. I could not be happier. I have had three pets that have received claims, and they have always been incredible.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Pets Best is wonderful ...

I am so pleased with this company. I have insured two dogs with Pets Best.The customer service is excellent. I recently lost one of my dogs to a mast cell tumor. Pets Best really came through beyond my expectations. Thank you...
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
1

out of 10

disappointment

our premium amount for two dogs went up from $85 to $152 per month. This is 78% increase! Our dogs turned ten years this past year. They are both mixed breed and through out their lives they have been healthy. We have done zero claims to Pets Best. The reasoning in the letter was embarrassing. 'greater modern veterinary medicine' 'claims based on age, breed, and where we live' ' adjustments not based on personal claims filing history' This shows how pet owners get the corporate treatment from companies like Pets Best. Shouldn't there be customer appreciation for owners who take good care of their pets, and who choose healthy breeds (Mixed breeds are healthier than pedigree dogs). We ended up thinking that this is a company policy to push out customers with older pets. Especially those customers who do not have two six digit incomes.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No

Get a quote today

Leave a review