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I am so glad that I chose Healthy Paws for my kitties health insurance company. They have GREAT customer service. The people I speak with show compassion and concern for my kitties and their healthcare. Their rates are very reasonable. I initially went with another company and they doubled the rates of my 3 cats and my mom's dog after 1 year. Healthy Paws, if and when they do increase their rates, is by a couple of dollars. When I submit a claim I am reimbursed within a week. They also go above and beyond by giving back to help homeless pets. They are more than just an insurance company. They care deeply for and have a compassion for animals. I tell everyone I meet that has an animal: "Get your pet covered by Healthy Paws!" They are the best pet insurance company out there!

Healthy Paws has been an awesome insurance company and I am very grateful to have them. After spending a little over a week reviewing pet insurance companies in depth, I choose Healthy Paws because I felt that they offered the services I really wanted to find, for example, no lifetime limits per pet, no limits per claim or per year, they cover hereditary and congenital conditions. These are some of the very important things I was looking at that quite a few other insurances would not provide. For what they do offer, the pricing is very affordable, I insure three (3) dogs with them. But their customer service has been outstanding. Just recently in mid Oct 2016, one of my dogs had a severe reaction to a suspected Parvo vaccine. This caused him to go into anaphylactic shock and unresponsive. We rushed him into the ER and his blood pressure was at 28 instead of the normal 120-130, he was in critical condition for 12 hours and we almost lost him. The ER was awesome and Healthy Paws processed the claim within 2 days and a check covering about 90% of a very expensive ER bill in about a week. This is the second time we needed to use our insurance within one year and both times they were very easy to use, no complicated forms or hassles. Plus, I had the peace of mind knowing my babies were covered for something like this so I could focus on them and not worry about if I would be able to afford the high cost of emergency services. On top of all that, I received an email from their customer service a little over a week after the emergency asking how my pet was doing and wishing him well. Wow, I can't say enough good things about Healthy Paws, but I am extremely happy and satisfied with them and highly recommend them.

My dog fell and broke her front right toe and tore the ligaments in her wrist. Ultimately, it required surgery where a plate was inserted from her middle toe up to 50% of her right leg. 3 months recovery after the surgery and 3 months of rehab. Multiple bandage changes, x-rays, consults, antibiotics and casts all add up. The surgery alone costs $3000. Thankfully, I was covered by Healthy Paws. When my dog was shaking from the pain and limping on three legs, I didn't have to worry about affording the best care because I was covered by Healthy Paws. Their reimbursements are fast and easy with their very helpful app. One reimbursement required more paperwork from the vet so they emailed me and I submitted it afterwards and they processed the claim the same day. Their staff is so friendly and efficient. You email them and they respond the next day! I was extremely touched that they emailed me out of the blue to ask me about my dog's recovery after her surgery. I love Healthy Paws and I am very thankful to everyone there.

I did a lot of research before purchasing this policy for my puppy, Lexie and Healthy Paws had the best coverage for what I was looking for. I had a sheltie (Tara) before Lexie and when Tara developed cancer, I wanted to be able to give her the best care possible- which I did and she lived 4 more happy years. But the cost of that care was overwhelming. When I got Lexie, I knew that I wanted to give her the same great care when the time came, and that was the main reason that I purchased Healthy Paws insurance. I never thought that, even before Lexie was 2 years old, she would be attacked by two vicious dogs, suffering very serious injuries. Thank goodness for Healthy Paws- my little girl is recovering very well and not only has Healthy Paws already paid all of our claims to date, but they even sent a note just to see how she was doing and sending her a big hug. I am so glad that they are with us on this journey. Sincerely, Michelle

Great service; whenever we have a question there is an actual person on the phone. Explanations are very easy to understand and we feel that you truly care for our "kids". We appreciate you.

I've had insurance thru ASPCA for about 5 years now and I am extremely pleased there claim turn over is very quick and they call to check on my dogs when a claim is submitted would recommend to everyone.

Had a little problem with my first claim but customer service was great and kept working until the issues were resolved. Response time on second claim was fantastic.

Healthy Paws is incredible. I cannot say enough good things about this company. You could not make a better choice for health insurance for your pet. They are professional, make it easy for you to file and process a claim either on line or via an app on your phone, and reimburse you very quickly. My dog has had several surgeries due to intestinal problems. Without healthy paws backing me up I would of had to put her down. Their coverage has been worth every penny.

I have used Healthy Paws Pet Insurance for a few years and I have always had positive experiences. Claims are always processed quickly and interacting with the staff is always pleasant. My Newfie has had quite a few health problems through the years and our policy has saved us a tremendous amount of out of pocket expense. It's much easier to budget for the monthly premium than to face a high vet bill.

I am new to having pet insurance. I adopted 3 kittens that were rescued from a friend's yard. Having had large vet bills in the past, I knew it was time to try insurance. I did a lot of research and Embrace was by far the lest expensive for more coverage. I had them neutered and spayed and submitted a claim. It was easy and quick. Embrace reimbursed me for the total amount within 10 days of submitting the claim. I would highly recommend Embrace Pet Insurance.