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I can't say enough good things about Embrace. They are wonderful. Very quick to get back to you and for processing claims.

What a great company we were pre approved instantly for our puppy who broke his leg without them it would have been horrible already recommending them to everyone we know

What a great company we were pre approved instantly for our puppy who broke his leg without them it would have been horrible already recommending them to everyone we know

These two claims took an unnecessarily excessive amount of time to complete. I am terribly disappointed! I hope that in the future you will do better. At this point, I am afraid I would not recommend your insurance to my friends.

I have had a number of issues with my dogs kidneys and patellas. Embrace has been wonderful to work with regarding my claims. I am always referring my friends to them.

Our Boxer had eye issues and our vet sent us to a specialist. Embrace was very quick to process our claims.People were very helpful when I called. We did not need approval to go to a specialist.

Although we've been happy with the actual insurance coverage (for the past 2 years), we've found that they provide the absolute best customer service for any other company we're doing any sort of business with. I will say they're probably tied with REI, but both are way above just about everyone else. Our calls have always been answered quickly, and the staff members are the most pleasant, attentive and caring.

Submitting and processing a claim with Embrace could not be simpler. Easy claim forms to complete, and a competent claims department. Once my deductible was met I got a check. No hassles, no hoops to jump through.

I've had other insurance companies that denied claims for English Bulldogs due to breed specific issues. My dog had a claim and I received reimbursement before the credit card statement even came in. Embrace was excellent to deal with and followed-up with emails checking in on my dog.

My youngest of 3 Chihuahuas has had many issues. At his yearly exam in January, the vet found his heart murmur to have worsened, as had his luxating patella. He also had a broken tooth that needed to be pulled. As a result, Rey had to get an ultrasound of his heart before undergoing anaesthesia, dental surgery then knee surgery. The wellness portion of his plan covered his yearly exam, and the rest was covered at 80% once my $300 deductible was met. The ultrasound and 2 surgeries totalled nearly $3,800! This insurance has more than paid for itself in just the last 2 months. Claims were reviewed in a timely manner, and reimbursement was received quickly. I highly recommend Embrace!