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Simplest thing ever!
Filing a claim with Trupanion is the simplest thing ever! I have a stored picture of my claim form, take a picture of a new meds invoice, attach, submit, voila!
Insurer: Trupanion
By:
Several issues with customer service at…
Several issues with customer service at the start of my dogs illness. This seemed to be due to covid staffing and it was resolved. Folks at customer service always polite and helpful.
Insurer: Pets Best
By: Ed - Chris Mackenzie
I’m giving them 5 stars because they…
I’m giving them 5 stars because they were excellent, very responsive, quick and very helpful! That being said I did have some claims that were denied that I am looking into.
Insurer: Trupanion
By: Robin Wigandt
I was paying them 2 years. But once I had a claim - they rejected it
My dog has damaged her leg. We went to an urgent care and did an X-Ray. Embrace Pet Insurance said they need a medical history from that urgent care. I never been to that urgent care before so we had no history there. Embrace said it will take longer time to process. And they never paid the claim off. Why do I pay them if they don't do their job? I regret that I was paying them for 2 years.
Insurer: Embrace
By: Rostyslav
Peace of mind w/Petsbest!
Our pup, Chip, has needed so many vet visits during his first year. He's frightened us with things as small as an upset stomach to as big as needing patellar luxation surgery to correct the equivalent of a dislocating knee. We can make our vet decisions with his health in mind--no concerns about money because Petsbest has come through for us EVERY TIME! We signed up for the 90% reimbursement plan and have probably saved over $7,500 in one year on vet bills. I don't know what we would do without them. The reimbursements do take about 3-4 weeks to come in so you will have to pay upfront--for us that works well. You'll also want to sign up as soon as you're able (like as soon as you know you're adopting or they're born) to avoid any preexisting conditions being on record. However, the online and mobile interface are pretty darn easy to use and make submitting claims very easy and convenient. I am so grateful for the peace of mind that I get from using Petsbest! We love them!
Insurer: Pets Best
By: Jessica
So great and convenient Service
I am so satisfied and happy to have an insurance for my pet Lily. Trupanion’s service is so fast, trustworthy and convenient. Their customer service is so great too. Claim process is easy and fast. I feel like all members are true lover of our pets! I am 1000% satisfied. I strongly recommend Trupanion to all pets parents.
Insurer: Trupanion
By: Namji
Ii takes a Village...
I am certain Trupanion is the best and the associates and claim reviewers are always willing to listen to the patient's custodian point of view and help out as much as possible. My beloved feline, Vida is alive and well thanks to her vet, Dr. Vega and Trupanion. "It takes a Village".
Insurer: Trupanion
By: Patricia Torruella
Glad we are Trupanion customers!!!
So nice to have Trupanion health insurance for our Niki!! They are friendly, quick to answer and fair.
Insurer: Trupanion
By: Debbie
When your on a fixed income …..
Two of my five pets got sick this past year. There were months snd months if visits, fallow ups, variations of medications, tests and a few X-rays . It was frustrating for sure but the one thing that made me feel at ease was knowing that Trupanion had my back. My veterinarian services were also quite amazing . They allowed my insurance to pay them directly instead of being reimbursed so I only had to cover the office fees and ten percent after the deductible. This allowed me to give my babies the Heath care they deserve; as well as food on my table. We all know this struggle. I recommend pet insurance to anyone who can’t afford to drop two thousand a month on vet bills without notice.
Insurer: Trupanion Canada
By: Sarah Fairfield
Wonderful!
Very helpful rep who was patient answered all my questions, offered up information I didn’t ask.
Insurer: Trupanion Canada
By: