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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

PetInsuranceReview recommened

Best plan , most helpful, awesome choice !

So easy to use, no need to look any further . Always there for you, certainly there to help . When the need is there, TruPanion shines through . I am so happy with how much they have helped !!!!

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4

out of 10

terrible customer service; do not communicate; difficult to get claims processed

This company does not communicate. I have sent three emails in past two months without response. Previous to this, had to call and email - as did my vet office - NUMEROUS times before claims were acknowledged. Had to keep prompting them to pay out the claims. Looking for another insurance now for my dog.
  • INSURER: Petsecure
  • POSTED: 11/14/2021
  • BY:
  • BREED: Mixed Breed Toy (up to 10 Lbs)
  • AGE OF PET: 1 - 8

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2

out of 10

Not a good insurance company

This company is one of the worst insurance companies I have worked. They do not try to help, their goal is to get out of paying claims. When they do pay the are extremely slow! Submitting or updating a claim is difficult, it seems they don’t want you to put in all the information so they can take longer to process. I moved two of my pets to ManyPets, they are great. Unfortunately on pet has preexisting conditions covered by another company so for now I will keep her this company, at least this year
  • INSURER: Pets Best
  • POSTED: 11/14/2021
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

With just a few clicks, you get simple, easy to understand pet insurance when you need it, and at a low monthly premium.

The online sign-up process took just a few moments and they even accept PayPal and Apple Pay for added convenience and security. Their easy-to understand explainers with examples make it very clear how coverage works, so there are no surprises. If you're looking for basic coverage for your pet, look no further. PHI Direct are what they say they are: Fluff-free.
  • INSURER: PHI Direct
  • POSTED: 11/22/2021
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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3

out of 10

Examination fees not being covered is big downfall for Trupanion

The people I spoke with were great - from the person I signed up with to the person who helped me put in my 1st (and last) claim. The ease of submitting the claim was great. However, they do not cover the exam fee. That was a complete surprise. I suppose I should've read the print better - but also, no one pointed it out and this is my first experience with a pet and pet insurance. I don't understand how the exam part of the whole procedure can be left out of the coverage? There can be no diagnosis/treatment/recovery without first being examined. For example: My first claim was over $1300 - which included exam fees, x-rays, and finally antibiotics. After they remove taxes (again, I don't understand how they can just not cover that, I paid it), the vet fee, and the deductible, they ended up reimbursing only 40% of the total cost. I find the lack of coverage of the exam fees a dishonesty and misrepresentation on their part. They claim to cover "90% of actual veterinary costs" without actually covering the cost of the veterinarian? I know the small print is there, but I truly believe the larger print affirmations are a complete misrepresentation. The exam is the basis of the whole treatment. Due to this, I will be canceling my policy as soon as I find a new insurer.
  • INSURER: Trupanion Canada
  • POSTED: 11/28/2021
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: Under a year

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10

out of 10

PetInsuranceReview recommened

I urge everyone with a pet to get this insurance!

I’ve been very happy with this company. I’m a retired veterinarian technician and have worked with many pet insurance companies, MetLife has been very helpful and easy to work with. Their prices are very reasonable!
  • INSURER: PetFirst
  • POSTED: 11/21/2021
  • BY:
  • BREED: Mixed Breed Giant (90 Lbs +)
  • AGE OF PET: 1 - 8

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9

out of 10

PetInsuranceReview recommened

Great customer service!

While I haven't submitted a claim yet, the signup process was simple and when my credit card on file was compromised (elsewhere) the day of my monthly payment, PHI called to check in and ensured I had no problem changing to a new card, once it arrived, without losing coverage. I hope to never make a claim, but if I need to, I am confident the care and attention to detail from their support team will make it a seamless experience while allowing my family to focus on what's most important in that moment - the health of our pets.
  • INSURER: PHI Direct
  • POSTED: 11/10/2021
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Healthy Paws is the best insurance, ever!

Healthy Paws is an affordable pet insurance company that truly cares for your dog and their wellbeing. The claims are incredibly fast and the staff is genuinely invested with your dog.
  • INSURER: Healthy Paws
  • POSTED: 11/15/2021
  • BY:
  • BREED: Wirehaired Pointing Griffon
  • AGE OF PET: Under a year

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1

out of 10

PetInsuranceReview recommened

Waste of money

After collecting years of premiums , they denied the only claim i ever submitted ,
  • INSURER: AKC
  • POSTED: 03/03/2022
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

So Grateful to Trupanion for helping with my dog's medical bills!!!

I am very pleased with all the help I have received with my Niki's medical bills. They are very fast to process a claim and my Vet Clinic sends the claim for me so it is very easy to do!! Thanks so much Trupanion!!!
  • INSURER: Trupanion US
  • POSTED: 11/10/2021
  • BY:
  • BREED: Papillon
  • AGE OF PET: Over 8 years

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