With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
This company is the worst, I have been paying for my pet insurance premiums for more than 7 years and I have only submitted 1 claim, they only refunded 30 dollars and when I submitted another claim they completely denied it, saying there were pre conditions, which is falls, because my dog getting a stomach infection because she might eaten something has nothing to do with, an allergy precondition. After a ton of emails between me and a ton of people, because they don't have a customer service, it's an answering service which takes messages and pass it to whoever. After waiting for an eternity somebody got back to me just to tell me that my claim would not be reimbursed which is supposed to be 90 percent of total invoice. They are a fraud and I plan to take them to court to prove they are a fraud. Will keep you posted how that end up. No way in hell I would recommend this fraud to someone else.
When I got my puppy I decided to get pet insurance through Healthy Paws because you never know what might happen with a young puppy! I wanted some coverage in case of a major problem that might be beyond the expected issues and expenses. I looked into several insurances and I'm so glad I went with them in the end! At only 7 months old my puppy sadly ended up developing a crippling shoulder problem which could only be fixed by a very expensive surgery. We had chosen a plan with a higher yearly deductible and 90% coverage to applicable issues...I had reached the deductible with applicable vet expenses before the surgery and they truly did cover 90% of the cost - and they repaid us direct deposit in a very short time! It was a tremendous help for our family, especially during such a stressful time. Although we have put a good amount of money into veterinary care for our puppy it's nothing compared to what it would have been if we didn't have this pet insurance. I highly recommend them, especially for young puppies just starting out. They also have a very easy to use app that made submitting claims unbelievably easy, and the customer service has been fantastic as well! Our puppy has been healing wonderfully from surgery and is already so much happier now that he's not in pain anymore. We are beyond grateful!
This insurance was a pleasure to deal with, so much better than human insurance companies!
Like all pet owners I got this insurance hoping to never need it. When my 15 month old dog got pneumonia, I was amazed at how charges add up to get him well. After dealing with my own health insurance, I thought it was going to be a fight to get claims paid. I was so wrong. The claim was easy to submit. I had a questions and called, first I wasn't put on hold longer than three minutes and second the agent the helped me couldn't have been any nicer. Before answering my questions she wanted to know how my dog was doing. That clearly shows they are more than a business. My claim was reviewed and I had money deposited in my account in days not weeks or months. So very happy I choose them for pet insurance. I will recommend them highly to everyone I talk to.
OK, I'm not a big believer in insurance, but when Yumi came into my life 12 years ago I felt I had to get something. I looked around a bit and finally chose Trupanion.
She was a puppy then, with no health issues, and yeah, those monthly premiums weren't cheap, but I soon forgot about them. Yumi was diagnosed with a heart murmur a few years ago, then I started having to give her medications twice a day, and she developed a persistent cough from retained liquid. I would have done anything to make her better, but on September 9th 2021 my bestest friend in all the world passed away.
Well that's my story. Through all the years Trupanion was by our side. And with them by our side I knew that whatever her vet recommended, Trupanion would be there to help. And they've only gotten better since the early days. Making claims is so easy - snap a picture of the invoice with your phone and submit it. That's it. Super fast - like 1 or 2 days - turnaround. Direct deposit of reimbursements. 90% reimbursement rate, at least for my policy. Never had to fight with them over what was covered or anything.
I have NEVER regretted my decision to go with Trupanion. I just wish I still needed it.
We love Trupanion. I recommend them to everyone. No longer worry if your pet should be sick or injured and not being able to afford it. They have been a huge helo managing our elderly dogs Cushings. And all our dogs and cats through the years.
I have a high deductible plan, and have had the insurance for a number of years without a claim. Now that my boy is 14, I have unfortunately had to use it a number of times this year. I am completely satisfied with the claims process, and am thankful for the help in paying the expenses!
Had this insurance since we registered our dog and denied because they say it’s pre-existing. I have since learned that this is one of the worst insurances available even if they did honor their contract. What a scam.