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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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ease of use
It is easy to navigate the app and submit my claims.
Insurer: MetLife
By: KB
It was so easy to talk to Sam Johnson…
It was so easy to talk to Sam Johnson and he gave me a good quote
Insurer: Prudent Pet
By: NISON L MASAYDA JR
Easy online access
Easy online access. Reasonable and quick reimbursements.
Insurer: MetLife
By: Carla Jones
I have MetLife Pet Insurance for three older pets
I have MetLife Pet Insurance for three of my older pets. My 13 year old dog was recently hospitalized for Irritable Bowel Disease and mild pancreatitis. I also lost my job two months ago. Sophie needed special food and meds, in addition to the hospitalization. MetLife processed my claims quickly and sent the reimbursement to my checking account via Zelle. It was fast and easy! I so appreciate that I bought pet insurance with them. In the meantime, Sophie is doing great now!
Insurer: MetLife
By: Karen Valerio
Absolutely Disgraceful
I'm a disabled veteran that only used Embrace because USAA endorses it. These people refused to process the claim to put my service dog to rest. It was her 3rd claim ever. This company gladly took tens of thousands of dollars from me over years with no claims then refused to acknowledge or even process the 3rd and final claim that would have resulted in a few hundred bucks of reimbursement. I would never in a million years send another dime to this company or refer them business.
Insurer: Embrace
By: Paul
MetLife made it easy to upload my…
MetLife made it easy to upload my invoices and SOAP notes. It’s very easy to submit a claim.
Insurer: MetLife
By: Kerri
Thankful for the coverage
The process to start coverage was easy and straightforward. We previously had it with another pet, and are glad to have a new Pet covered. I am thankful for the coverage as a workplace benefit.
Insurer: Nationwide
By: Bolowude
Easy to get an agent on the phone
Easy to get an agent on the phone. Agent knew their stuff and answered all my questions. Able to make an informed decision. Simple process to set up.
Insurer: Nationwide
By: Satisfied Client
We love MetLife Pet insurance
We love MetLife Pet insurance. It provides us with a peace of mind knowing that our pets are always taken care of.
Insurer: MetLife
By: Jennifer Perez