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Thank heavens for Trupanion! When my 4 month old puppy started having neurological episodes barely over a month after bringing her home I immediately panicked fearing huge vet bills I wouldn't be able to pay. Having had some bad experiences with other insurance companies I almost didn't insure her, but my vet had encouraged me and told me he had more client satisfaction with Trupanion then every other insurance carrier he had worked with put together. So I took his word and enrolled her the day I made the deal with her breeder and she became mine. Thank heavens I did! Thousands of dollars latter and still no solid answers as to the cause of her episodes, I would have been in huge trouble or had to decline tests and possibly even put her down over money. Nothing worse then that! Thankfully Trupanion has my back - and hers! They have paid her claims quickly as promised with no haggling over anything my vet recommended for her. Thank you Trupanion for protecting my baby and showing me there is still one insurance company that truly is there for the animals, and allowing me to make decisions based off what my Vêt and I feel is best and not my bank account!

Thank heavens for Trupanion! When my 4 month old puppy started having neurological episodes barely over a month after bringing her home I immediately panicked fearing huge vet bills I wouldn't be able to pay. Having had some bad experiences with other insurance companies I almost didn't insure her, but my vet had encouraged me and told me he had more client satisfaction with Trupanion then every other insurance carrier he had worked with put together. So I took his word and enrolled her the day I made the deal with her breeder and she became mine. Thank heavens I did! Thousands of dollars latter and still no solid answers as to the cause of her episodes, I would have been in huge trouble or had to decline tests and possibly even put her down over money. Nothing worse then that! Thankfully Trupanion has my back - and hers! They have paid her claims quickly as promised with no haggling over anything my vet recommended for her. Thank you Trupanion for protecting my baby and showing me there is still one insurance company that truly is there for the animals, and allowing me to make decisions based off what my Vêt and I feel is best and not my bank account!

What an AMAZING experience with this company!!! After my last two dogs had major health issues without insurance coverage, decided that I would purchase health insurance for my next pup. I researched and decided to go with Healthy Paws as a result of the scores of great reviews that I read about them...just like the one that I'm now leaving! My two-year-old pup came down with a severe bloody gastritis which required three days in hospital, IV fluids, meds, followup visit, and on and on to the tune of over $2,000. Once I submitted my bills (easily, I might add, by taking picture of them with my IPhone and submitting them thru their app), I promptly received reimbursement checks. I had chosen the $250 annual deductible and 90% coverage and true to their policy, that's what I got. The only thing they didn't cover was the vet's initial charge for visit. There are no cons of any kind with this company in my experience. I am telling all my friends and the different vets that I know about them.

I have written great reviews previously, so I will mention a couple "new" experiences. Recently, we added another dog and, because of an error on my part, we needed to tweak the policy. The customer service was AWESOME! I have had great experiences with Embrace customer service before in the 2+ years we have had them, but this was so above and beyond!Have never experienced service like that ever and I am in my 50's. One other thing for people reading reviews and trying to decide what company to go with, etc.....I would highly recommend having the claims team review your pet's medical history as soon as you get the policy. Otherwise, they do it when the first claim is filed and that really slows things down. And, be aware, the biggest disappointment is having a pet with "pre-existing" conditions which means a repeat of previous issues, however, indirect, will result in no coverage. I think this is fairly common with pet insurance, but something to be aware of and check out ahead of time. If your dog had just a TINY cancerous growth removed previously, you will not be covered for cancer in any form. Lastly, one of our dogs has had cancer surgery THREE times...all covered in full (after deductible) by Embrace. We were able to afford excellent board certified surgeon and oncologist (highly recommend board certified for cancer!) and Embrace paid exactly what the policy said they would! Never quibbled about the CT Scan we had to determine precise extent of soft tissue sarcoma. So, we highly recommend Embrace!

I purchased insurance through Embrace a few years ago after an acquaintance of mine lost her dog to cancer. I decided that I needed to find insurance for my pet because I did not want to have to face a tough decision of having to consider cost more than my dog's health. Presently, this has proved to be a great decision. The best example being a $7000 surgery for my dog a couple weeks ago. Embrace worked with me in that difficult time and were very polite, honest, and helpful. I am extremely appreciative for their service and professionalism. I recommend to anyone that truly loves their pets.

I'm very pleased with this company. They are really easy to reach, everyone is friendly and helpful, and you actually get back what they promise. I received my first claim benefit and it was 80% back and it was filed efficiently. I would recommend!

Great service, great insurance, easy to use. They've been there for me and my pets in all situation

A bit expensive, but worth every penny. Customer service rocks and are always very understanding and attentive. Never had a problem getting money from a claim.

I was on the fence but ended up purchasing insurance for our new rescue dog. While I hoped we wouldn't need it....it seemed like a smart idea and after a lot of research we chose Healthy Paws. They have been amazing. Our poor pup is currently being treated for heartworm and Healthy Paws has been wonderful. They process claims quickly, it's very easy to submit documents and they have excellent customer service. When you call - you actually can speak to a real person on the phone. Thank you Healthy Paws - you're helping make our sad situation a little easier to handle.

I can no longer recommend embrace. My dog had an allergy like cough over the summer prior to getting coverage. The vet said to try Benadryl and it helped! Months after purchasing coverage, she started collapsing. It was due to pulmonary hypertension and secondary heart enlargement. Initially, embrace was covering the claims, and then suddenly decided that since a symptom of pulmonary hypertension is a cough (which in her case is a completely different cough that allergy medications haven't helped with), they will no longer cover her costly monthly medications or any of the veterinary visits related to either the hypertension or her heart. They look for any way to link conditions and I had visits and procedures done after they told me I was covered for this. Now I'm left in debt with no coverage....I can no longer recommend embrace. If your pet is young and has virtually no issues besides wellness is the only circumstance in which I'd ever purchase their coverage again!