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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Review of ASPCA Insurance

I am not sure how long I have had this insurance but it has been since we got Bella. The policy has always been fair, always notified us of any changes, increases in premiums and it has been fair in payouts for claims. I am happy with this policy and intend to keep it. It has been especially gracious in payments during the current Cushions disease that Bella has had since Oct 2015 and I do appreciate that.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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5

out of 10

pets best takes forever to process a simple claim

It takes over a week after i submit the claim to receive communication about it. There is alwasy the excuse that there has been an overwhelming number of claims. Then they invariably state they need to get more info from the service provider. The service provider tells me they turn the info over in 24 hours. Then I wait another week.This is for the exact same medical claim type (hydrotherapy) over a period of a year. I think Pets Best needs to hire more staff.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pug
  • AGE OF PET: 1 - 8

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10

out of 10

Thank goodness Trupanion was there for us!

After 30 year having numerous dogs and cats, I 'finally' learned a valuable lesson! I could no longer handle the expense, especially now that I'm on old age pensions! My Chihuahua, Teeko Julio, recently needed his teeth cleaned! And because of his 'Alopecia', I decided it was time to investigate the cause further, so they did 3 biopsies. He had 12 extractions, including 9 , central incisors. UGH !The total cost would have been over $1500.00 I could never have afforded this amount! The costs re: Alopecia were not covered because it was a pre existing condition. I only paid about $900.00, this incl. my $250.00 deduction. I was so pleased. Toy dogs are really prone to bad teeth, gum disease etc. Now I'm learning to brush his teeth---what a difficulty, but I must do this for both of our sakes!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent service

The Embrace team is fantastic. My dog had surgery, and Embrace was on top of all of my claims and their customer service was fantastic. I would recommend them to everyone.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Saved my best friends life

I had a pet before that had huge bills. When I got my newest dog, I didn't want to be out in the position of having to make a tough choice if I couldn't come up with funds to treat her. I have had a Lifetime policy and so so glad I did! My precious little dog had to have surgery and I didn't have to worry about paying for it! My policy covered the bill minus my deductible...they covered 90%‼️ so instead of me worrying! I paid it and in less than a month I had my portion back! Thank you Petfirst for being there for us! I sing your praises every day!
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maltese
  • AGE OF PET: 1 - 8

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2

out of 10

Disapointed by the response times for Trupanion

It has been our experience that Trupanion will stall as much as possible and do as much as possible not to pay out a claim. We first contacted Trupanion to request that a CT Scan for our dog be pre-approved - BIG MISTAKE!!! Because (pre-scan) dysplasia could not be ruled out, we had to pay upfront for the CT Scan. It took two months to get this confirmation from Trupanion that the Scan could not be pre-approved upfront. In the interim - we had to watch our dog struggle and were eating the cost of regular anti-inflammatory pills. In early February 2016, a CT Scan and orthopaedic vet confirmed that our dog had an acute injury (no evidence of dysplasia whatsoever) treatable by orthopaedic brace (which has corrected his limp completely and he will only need to be wear it for another 2 months). We forwarded the full package with report and invoice the very next day to Trupanion and it is now April and every time we call Trupanion for a status update they give us another excuse as to why they cannot make payment - i.e. we need to translate the documents, we need another report from your vet to populate his file for a completely unrelated injury from three years ago (which has nothing to do with the present claim)etc.....it is amazing to me just how far they will go to try to avoid payment - i.e. connecting lethargy from a throat infection from August 2016 to our dog's acute injury from late October 2016. To be honest - we would of been better served creating a savings account for this purpose. We are really disappointed in the way our file has been bumped around and neglected. I don't know whether this has been the experience for others - but in my experience the 100$ we pay a month is not worth this aggravation.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Airedale Terrier
  • AGE OF PET: 1 - 8

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9

out of 10

Very satisfied!

I'm very pleased with my experience with Embrace. After an entirely negative one with Trupanion whose sole mission seems to be not to pay for anything, Embrace seems to do just what it says it will do. I submitted claims for my cat who wasn't eating & required a number of vet visits which quickly became expensive and I was pleasantly surprised that Embrace reimbursed me for an appropriate amount of the expense. I've already recommended Embrace to friends and family. Nice to have a positive experience!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

Great claims service!

Had a claim involving four vets in two states so I was concerned it would be complicated. Turned out to be no problem and the claim was handled quickly.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

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10

out of 10

Superb customer service!

Easily understood policy, very fair claims handling, and outstanding responsiveness have been my experience in working with Trupanion to ensure my pet's health
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: Over 8 years

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10

out of 10

Absolutely the best.

I wish my health insurance were as good as Embrace for my dog, and I wish everyone treated customers the way Embrace's people do. The coverage is great, and the way Embrace handles claims is fair, friendly, and quick. I can't say enough good things about Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: 1 - 8

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