154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 31, 2021

Good but slow

I find the claim process to be really slow otherwise we’re satisfied so far.

Insurer: Pets Best

By: Chelsea

Verified July 31, 2021

Prudent Pet Insurance

My two dogs Arih & Charlie mean more to me than anything else on this planet. Keeping them safe, healthy, and happy is without a doubt, my top priority. With that being said, Prudent pet helps provide the peace of mind that if something were to happen, my dogs will get the proper medical care they need. Prudent pet insurance is something every pet owner should have.

Insurer: Prudent Pet

By: Nate Schoemer

Verified July 31, 2021

My daughter had a good experience with the coverage

My daughter bought the insurance and had a claim and everything went smoothly. When processing the claim, there were no surprises and the claim was played promptly. That is why we also got the same insurance.

Insurer: ASPCA

By: B Decker

July 30, 2021

Keep raising their rates

Healthy Paws has raised their rates twice recently without providing more value to customers, even long-time customers. Avoid them!

Insurer: Healthy Paws

By: TKM

Verified July 30, 2021

Well so far so good!

Well so far so good. I was with another company for the last 8 years. No major incidents with my pets. The premiums kept going up every year. I am hoping that this doesn’t happen with Spot since I am insuring 3 animals.

Insurer: Spot

By: Victoria Giordano

Verified July 30, 2021

They were very helpfull

They were very helpfull. I messed up on a thing and they were kind enough to help me change things around.

Insurer: Spot

By: Emanuel Ruiz

July 30, 2021

Impressive!

Claim processing is quick and efficient. Benefits are reasonable.

Insurer: Pets Best

By: Doreen Wilson

July 30, 2021

Monthly Premiums Increase Every Year

We’ve had a policy on our cat, Piggy Grace, since October 2018. Every year, our monthly premium has increased by a few dollars, with no explanation for the increase. This year, when her policy renews in October, our monthly premium will increase by $10! This moves us from $33 a month to $43 dollars a month. Again, no explanation given for the increase. Piggy Grace was diagnosed with chronic kidney disease in December 2019. Therefore, we are unable to look for more affordable coverage because all other insurance companies classify the CKD as a pre-existing condition and won’t cover her medical treatments. This leaves us with two options: reduce Piggy’s annual limit and/or reduce her reimbursement percentage, or cancel our policy. Neither option is in her best interest. Raising monthly premiums this drastically puts many pet guardians of a sick animal in a difficult position and forces them to make hard decisions. A diagnosis of CKD is heartbreaking on many levels. The only consolation we had was knowing that we could provide the absolute best care for Piggy because of her insurance. 09/15/2021 update in response to the reply from ASPCA Pet Health Insurance on this review: I emailed your customer service to discuss this issue (no one ever replied to the email or called me). I called customer service today: first, let me say that the representative was very kind and as helpful as she could be in this situation. However, she gave me the same answer that you gave on this review. She could only offer the advice of reducing our annual coverage or increasing our deductible to keep our monthly premium at a lower rate. Once again, no one has been able to explain to me why our monthly premium is increasing by $10! So frustrating.

Insurer: ASPCA

By: Elizabeth

July 30, 2021

STAY AWAY!!!

I will keep this review as short as possible. If you value your time, money or pets well being steer clear of this company. You will pay monthly rates which will increase on a regular basis. They will come up with any excuse to not cover your pets medical issues. Even when actual professionals ie: Specialists/Vets disagree with Trupanions rejections they will turn down your appeals. You're not dealing with actual professionals at Trupanion. They are just there to read you a script and abide by their policy. STAY FAR AWAY FROM PET INSURANCE. The money you spend can be saved and used when your "fur babies" need it. Dont rely on these crooks. You will regret it.

Insurer: Trupanion Canada

By: Horizon

Verified July 30, 2021

Great service and very helpful

Great service and very helpful! I received an answer to my question very fast and was able to take what I learned to my vet to help out my cat. Thank you SPOT Pet Insurance!

Insurer: Spot

By: Sabrina

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