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Wonderful, fast service, and exactly what they tell you is what you get. No hidden fees, or service that they don't except.

IF I COULD GIVE THIS COMPANY 0 STARS I WOULD. BEFORE SETTING UP OUR POLICIES (BY THE WAY THE HIGHEST ON THE MARKET $79.A MONTH EACH DOG) I WENT THROUGH MY DOGS MEDICAL RECORDS THROUGHLY WITH THE COMPANY REP. SHE ENSURED ME THAT NO OF MY CONCERNS WERE PRE EXISTING MEDICAL ISSUES AND THAT MY DOG WOULD BE COVERED IF ANY INJURY OCCURRED. WELL LOW AND BEHOLD MY DOG WAS INJURED AND EVERYTHING WAS PRE EXISTING. NOT COVERED, NOT EVEN CLOSE!!!!! TAKE NOTE IF YOU HAVE TIME READ THE ARTICLE IN THE NY TIMES ABOUT PET INSURANCE ITS WORTH THE READ, ITS ALL A HOAX, BIG MONEY MAKING OPPORTUNITY FOR THE INSURANCE COMPANY. 10-20% OF ALL INJURIES ARE REALLY COVERED. WE INVESTED A TON ON MONEY INTO TRUPANION INSURANCE TO ONLY BE DENIED OUR CLAIMS. TAKE THE MONEY YOU WERE GOING TO PAY FOR INSURANCE AND PUT IN INTO A PET EMERGENCY SAVINGS AND YOU WILL COME OUT WAY AHEAD.....WE WOULD HAVE ACTUALLY HAD MONEY LEFT!

I am not able to access the on line system to check my claim despite being told that I have an account. Email to supervisor of claim rep from days ago has gone unanswered.

I've had my Dalmatians insured through Embrace for 2.5 years. They are a great company! Easy to deal with, claims pay quickly, not a lot of paperwork, and it's great to be able to customize your plan and coverage to fit your budget. Couldn't ask for more.

One of our dogs had an emergency room visit on December 20; after numerous contacts and several delays, we just received the claim check yesterday (February 28). Although the people were consistently helpful, we felt as if we needed to keep prodding to get the claim processed and accepted. This is our first experience with Embrace, and it may be that initial claims require more paperwork and processing than future claims will. We will wait and see for now.

After 9 years with Trupanion I am totally happy with the service and care I have received. I have a Dachshund that I purchased coverage for approximately 9 years ago. That is the best investment I have ever made. He started having neurological problems when he was very young. I had to take him to the animal emergency room. This turned out to be a very expensive visit. We submitted the records for neck and back disc problems and the claims were paid without any problems. Now years later they are still paying claims for this condition. He has also been diagnosed with pancreatitis and gastritis. They have always expressed care and concern for my best friend. All claims are handled efficiently. I am very happy with my Trupanion Insurance policy and the Company.

After 9 years with Trupanion I am totally happy with the service and care I have received. I have a Dachshund that I purchased coverage for approximately 9 years ago. That is the best investment I have ever made. He started having neurological problems when he was very young. I had to take him to the animal emergency room. This turned out to be a very expensive visit. We submitted the records for neck and back disc problems and the claims were paid without any problems. Now years later they are still paying claims for this condition. He has also been diagnosed with pancreatitis and gastritis. They have always expressed care and concern for my best friend. All claims are handled efficiently. I am very happy with my Trupanion Insurance policy and the Company.

Thank you Embrace! We could not have given our 7 year old boxer she needed last year. She had a acl surgery and ''tis now recovering from an ulcer in her eye.

I have embrace for like a year now and they are great... The answer my questions right away , they clam was perfect!!

Trupanion was recommended to me when I picked up my rescue kitty. She had a couple of problems in the 4 years she was with us, but the couple of times we needed to take her to the ER they were on it and helped me get everything taken care of quickly and with little to no fuss. If you have a pet or are thinking of adopting a pet, I would recommend trupanion, they are a fantastic company and everyone I have spoken to has a love and understanding of being a pet owner. When i lost my kitten to something unknown (her little heart gave out, doctors didn't know why) I received a card with hand written, not printed notes of condolences from several people at Trupanion, this gesture showed me that this company is one I will always support and tell others about when they are looking for pet insurance.