154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 09, 2021

Decent

The policy is very inclusive and fair priced, however the time it takes for claims to be processed is getting longer each time we submit one. It used to be done in about 2-3 weeks, now we are over 5 weeks and just now hearing back. This is unacceptable when this is the reason we got the insurance is to cover accidents we cannot afford in a timely manner.

Insurer: Pets Best

By: Tanner Richie

August 09, 2021

very happy with trupanion

very happy with trupanion, very easy to submit claims and fast reimbursements, greatful that they can help in difficult times of our pets health.

Insurer: Trupanion

By: Jennice Ledee

Verified August 09, 2021

Highly recommended!

Sign up was a breeze and the monthly payment is awesome!

Insurer: Trupanion

By:

Useful
Verified August 09, 2021

Raina S. Proud Pet Owner

The ER was able to bill directly, no hassle and my puppy's life was saved!

Insurer: Trupanion

By:

Useful
Verified August 09, 2021

Outstanding Customer Service

Very efficient process and always willing to help with our questions. Great costumer service !!!!!!!!!!!!!!!

Insurer: Trupanion

By:

Useful
Verified August 09, 2021

Two Dog Owner Happy Customer

We have been a customer for 7+ Years and haven’t had to make very many claims - we recently needed to and the process off the App on my phone was seamless! Payments were made timely and the communication was great!

Insurer: Trupanion

By:

Useful
Verified August 09, 2021

Based on 1 encounter representative was knowledgable concerned about making sure all questions answered.

Based on 1 encounter, representative was knowledgable, concerned about making sure all questions answered.

Insurer: Trupanion Canada

By:

Useful
Verified August 09, 2021

Chat help function is great when you don't want to get on the phone and the 24/7 service means I don't have to wait to next business day with questions.

Chat help function is great when you don't want to get on the phone, and the 24/7 service means I don't have to wait to next business day with questions.

Insurer: Trupanion Canada

By:

Useful
Verified August 09, 2021

Form information

Found it a little confusing- cannot find where to enter vaccinations information

Insurer: Trupanion Canada

By:

Useful
Verified August 09, 2021

Prompt Reliable Service

Prompt service and exceptional phone service as well. I did not have to wait weeks for payment.

Insurer: Trupanion Canada

By:

Useful

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