My biggest issue with Trupanion is the complimentary care rider.
My biggest issue with Trupanion is the complimentary care rider. I purchased it in case I ever needed my dog's behavior addressed, which I do, and being able to find trainers that fit the mold has been nigh impossible - even though recommended by my own vet don't fit the bill. It's frustrating and my dog hasn't gotten the behavioral care he needs because of it
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quick to get results and tell anyone that will listen
quick to get results and tell anyone that will listen
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The representatives I spoke with were wonderful.
The representatives I spoke with were wonderful. They took the time to answer all of my questions and seemed to really care about what was happening with my dog. I have already told many people how awesome Trupanion is!
- INSURER:
Trupanion Canada
- POSTED: 03/07/2017
- BY: Marion
- BREED:
- AGE OF PET: Over 11 years
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Always happy with my service!
Always happy with my service! Thank you.
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I find your premiums high (and rising)My boxer is on prescription diet due to pancreatic and IBS issues and it is not covered.
I find your premiums high (and rising)
My boxer is on prescription diet due to pancreatic and IBS issues and it is not covered. :(
Friendly customer service a positive!
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I am very happy with trupanion.
I am very happy with trupanion.
My major negative comment is that the pets name should be included each claim on my account. In other words if i am looking up a specific claim i have to go through several, if i knew which name was on each claim it would make the website perfect.
Also a recheck is something that is usually mandatory after major illnesses or surgeries, i feel a recheck or at least one recheck should be covered by trupanion
Thank you
Maria trapp
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Great customer service!
Great customer service! Even told me about things I was not aware of and was not calling about but was extremely useful information.
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I am constantly recommending you to everyone that I can.
I am constantly recommending you to everyone that I can. Without your insurance my BC that had cancer would not be alive today!!
- INSURER:
Trupanion
- POSTED: 03/07/2017
- BY: Nichole
- BREED:
- AGE OF PET: Over 11 years
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The only reason the recommendation was a 6 and not a 10 is cost.
The only reason the recommendation was a 6 and not a 10 is cost. Our plan was $35 12 years ago and is now $140 a month. That is insanity. We are happy with our coverage but that kind of increase I see as unfair. How much would it cost if we just signed up now??? And not when our dog was a puppy??
- INSURER:
Trupanion
- POSTED: 03/07/2017
- BY: Kevin
- BREED:
- AGE OF PET:
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