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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Best Pet Insurance Around!

I love Embrace for several reasons. There are no hidden fees when your policy renews(unlike PetPlan). Also, their customer service people are alwasys so nice and professional(unlike most I have spoken to at PetPlan). Last, they process claims in 1-2 days! I love you guys!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rat Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

They are the best!

We have been with Embrace for over a year--and not once have they failed to answer all our questions, respond immediately with caring customer service and treat our Brittany Rustee as a member of their family.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Brittany
  • AGE OF PET: Over 8 years

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10

out of 10

Easy

We have been with Embrace Pet Insurance for seven years and the process is extremely easy when filing a claim. They are also super fast with reimbursements and the customer service is awesome.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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1

out of 10

Used to think they were great

I initially purchased this insurance as it was one of the few that offered wellness coverage. Once my dog turned 7, I purchased a Senior package from my vet which was a bulk package for services. For two years Pets Best reimbursed me for the individual services they covered under this plan. I was still paying more out of pocket, however, I felt it was worth it. This year, however, Pets Best refused my claim for wellness services stating that I was receiving a discounted service so they wouldn't cover it. I mentioned they had covered it in the past. They stated that it was a mistake (for two straight years?) and that they would not cover it. I said that I wanted to drop the wellness off my policy since I wasn't going to be able to use it. They stated that it was over 3 months from my renewal and I would have to wait until next year. Now, my renewal was early June, I filed my claim late August, by the time they did their due diligence and contacted me, it was now over the 3 months and I would have to wait until next year. I had no reasonable expectation that they would not cover these services as they had covered them the past TWO years! They would not work with me to drop the coverage they would no longer honor and allow me to retain only the illness/accident insurance. They pushed the claim past the 3 months, I filed before that timeframe was up. So I had to cancel my whole policy as I was not going to pay a couple hundred dollars for a service I wasn't going to be able to use. I have never had a company so rigid and less devoted to customer service. I had been a solid customer making on-time monthly payments for 6+ years. I had no indication that they wouldn't honor my claims as they had in the past and they still wouldn't make an adjustment. I would never recommend this insurance company to anyone based on the way I was treated and how uncompromising they were when they were in the wrong.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Shepherd
  • AGE OF PET: Over 8 years

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10

out of 10

Best choice we could have made for our dogs!

We have 4 dogs insured by Embrace. Simply put, the company is outstanding. Easy and very quick claims response, great communication (they email when claim received from vet and again to tell us claim is covered), claims are ok'ed per the policy....never any issues, the people who work there are very pleasant, helpful and knowledgeable (they even followed up with vet to remind them to send additional info on this dog's history and then claim ok'ed for skin infection; we did no work! ....we have a high deductible and high annual coverage which makes it very affordable. We have $1,000 deductible but $15,000 policy for peace of mind for catastrophic events. Have not hit $1,000 deductible yet for any dog, but so far they have inspired confidence that we are well covered and claims will be paid when we do exceed deductible. Peace of mind is very affordable! Check it out!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Thank you for being there for us for 7 years

Here is a great testimonial we received from a policyholder today. Thought it would be great to share via Facebook. We are confirming that we would like to cancel our PetFirst Policy on our precious Miss Dottie effective immediately. She went to Rainbow Bridge on Thursday September 17, 2015, and we miss her so very much. Our thanks to PetFirst for being there for us for some 7years and the prompt courteous service we have always received. We want to especially thank Darci, as she has seamlessly walked us through the most hurtful time in all the years we have been Pet Parents. She has been there with answers to all of my questions and processed the claims in a most timely manner. Her expertise in Customer Service care is stellar. I will miss talking to her. Also, in the past years, when Miss Dottie was attacked by a very vicious dog, Ms. Wanda helped us during that ordeal. Our gratitude to all of the people that serve in the role of an advocate for Pet Parents. We would highly recommend PetFirst as an excellent choice to make sure your Fur Baby gets the best care possible. You don’t need insurance, until you need it…and during our Miss Dottie’s time with us, the policies have served to help us afford the very best care for her. We left no stone unturned to help her get well…it was just inevitable that she would pass. Thanks again for all this company and it’s fine people has done for us, and we express the utmost gratitude to the PetFirst family for your assistance through these past years.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rat Terrier
  • AGE OF PET: Over 8 years

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10

out of 10

Trupanion Saved the Day (after hours Labor Day)

We were warned that puppies are expensive, but we decided to pull the trigger anyways! We had only had little Remy for a few weeks when he got super sick on Sunday night of Labor Day weekend when our new vet was already closed...until Tuesday! We rushed him to an unknown after hours clinic where we were advised that if we didn't leave him overnight he may not make it (dehydration that main concern for the 9 lb. puppy). Leaving him overnight at a foreign place was nerve wracking enough, but they ensured us that the took Trupanion and that they are the best coverage they had seen. So that was comforting. Sure enough they were right! Trupanion coveraged exactly what they promised (90%)! And they dealt directly with the clinic so we didn't even have to pay out of pocket to get reimbursed. So easy! I called customer service a few times to get my insurance number and confirm coverage and they were SO nice! Overall incredible insurance experience and little Remy is doing great!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bichon Frise
  • AGE OF PET: Under a year

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10

out of 10

Always Impressed with Trupanion!!

I've had Trupanion for 6 years now and have 7 animals insured. My 17 year old cat has Hyperthyroid and, as a result, has ongoing issues. Trupanion has always taken care of the claims quickly. I can't stress enough...DO NOT WAIT UNTIL YOUR ANIMAL IS ILL TO GET INSURANCE. IF you insure them immediately upon adoption/purchase you'll love dealing with this company. I have always had more than a pleasant experience with them. For years I didn't have to make claims, however, over the last 12 months I've had claims paid on 5 of my 7 animals. The overall amount paid out by Trupanion was over $12,000. These policies allow me to provide top notch care for my fur kids :) The staff are ALWAYS wonderful to deal with and nice to chat with. IF you are shopping for insurance please consider this company...you won't be disappointed!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Tabby
  • AGE OF PET: Over 8 years

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8

out of 10

great

It has been great. I would make the web site easier to get in to.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Pointer
  • AGE OF PET: 1 - 8

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1

out of 10

Do not buy

Pets best may pay on time but in last four years my policy rate on my dog went from $57/mo -$128/mo -$169/mo to $212/ mo. Over last four years. For the same policy. Although they may start your rates low like other companies they raise them very quickly once your dog has an issue. I compared her rate to Trupanion. Which was $126/mo. Same breed age and location. Same deductible. Healthy Paws was $97/mo. Little higher deductible. These rates are $90+ / mo less. They have made it very difficult for me to do right by my dog. When I thought getting insurance was the responsible thing to do. Do not give them your business.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: West Highland White Terrier
  • AGE OF PET: Over 8 years

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