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First
First time using. Representatives was very helpful and friendly.
Insurer: Prudent Pet
By: Migdalia Santana
Easy to understand and website was easy…
Easy to understand and website was easy to navigate.
Insurer: Prudent Pet
By: rallredyahoo.com
PREDATORY rate hikes
PREDATORY rate hikes. I’ve had insurance with them for the last 6 years, and my rate shot up from $78 to $178 this year. Their reasoning was made with baseless claims that aren’t supported by hard data, saying the rate in my area went up because pet parents were filing more claims. Even if that were the case, never has my rate risen over 100%. Run away to Figo, ASPCA, or Trupanion. This company should be fined for what they do to the people they insure. Now my dog is 10, and I cannot switch my insurance up because of a pre-existing condition. I don’t know how these people sleep at night.
Insurer: Healthy Paws
By: Elizabeth
New policy as of today
New policy as of today. Aileen was great in reviewing all my concerns. I’m hopeful to never use the policy but if I do I feel covered.
Insurer: Fetch
By: Mike Anderson
Great teamwork with my vet hospital!
The team at Trupanion worked with the hospital team who had not used Vet Direct Pay before and got it done! Thank you for this great feature, much better than having to pay up front and get reimbursed!!
Insurer: Trupanion
By: Dagney and Pirate’s Mom
Stephanie Toppel Was awesome
Stephanie Toppel Was awesome! She made signing up quick and easy and assured me great customer service with this policy. I am very happy!
Insurer: Prudent Pet
By: Nathaniel
Called in to ask about their first…
Called in to ask about their first responder discounts. Great experience from Josh Sabado, was able to answer my questions and was not pushy at all which I appreciate!
Insurer: Fetch Canada
By: Leann
Cost vs Value??????
Overall I am satisfied with the Handling of the Wellness Claims But Having recently increased Premiums without increasing Benefits leaves me somewhat dissatisfied considering the cost of Pet Care has Increased considerably ? An Increase in Wellness Allocation would be greatly Appreciated!!Just Saying!!
Insurer: Embrace
By: Ronald Reader
Knowledgeable , clear, care business
Clearer, concise helpful. Tell me what I needed to know happy camper here.
Insurer: Prudent Pet
By: Barbosa
What is covered by the insurance and prices
Signing up was easy and pleasant. The representative was super helpful Im just waiting for the information to arrive in the mail.
Insurer: Pumpkin
By: for your order