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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Could Not Ask for More

I could not be any happier with Embrace. Of all the things I do for Kazia, this the most important, so I am very grateful to have coverage by Embrace. The coverage is excellent, the price is very affordable for the services the company provides and the founder and staff are amazing. They are personable and professional. They are knowledgeable and compassionate. But most of all they care about the health and well being of my companion as if she is their only client.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rat Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Pleased

I am well pleased with the level of service. ASPCA tries to assist in anyway they can with your pet's needs.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pug
  • AGE OF PET: 1 - 8

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3

out of 10

Good customer service. Still an insurance company

Not happy with Trupanion. Been with then for over 5 years and have never needed them... Until now, my basset hound developed a skin allergy and he needs to be put on medication. We were initially denied the claim due to when he was 8 weeks old he had an ear infection. We appealed the claim with the vet submitting the appeal stating to them that they ear infection from 5 years ago has no correlation between the two. Trupanion came back with a denial once again stating that the claim is still denied due to an ear infection from 5 years ago. So beware that in the end they are just an insuarnce company and the last thing that they want is to spend money out of their own pocket. Even if you've been a loyal customer for years. I am happy that the previous reviews that their pets were helped. Also when phoning the company their people are kind and nice to deal with. But unfortunately you cannot speak to the people that review your appeal.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Basset Hound
  • AGE OF PET: 1 - 8

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10

out of 10

Top Customer Service

Embrace has been great in these scary times that we had with Booster. We wanted to provide the best possible treatment for him so he can enjoy his life despite the epilepsy. He is only 2 years old. Customer service representatives are competent, friendly and very easy to reach.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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3

out of 10

Processing time getting longer.

I submitted several claims on 2/20/2016 through 3/14/2016 for a mixed breed coonhound who had been seen and prescribed medication Apoquel for skin itchiness and allergies. It is now 3/22/2016 and still no resolution on these 3 claims. I have talked to Customer Service several times, emailed once and I had the vet clinic fax the medical records twice. Still no change on the status of the claim. I would have expected the 2/20/2016 claim to be adjudicated by now but it isn't. However, these 3 claims are related. But I'm not receiving the best customer service on these claims this time around.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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9

out of 10

Excellent customer service at a fair price

I have been with ASPCA since we rescued our adult dog, Molly. I knew I wanted pet insurance and shopped around for a bit before deciding on ASPCA. We have illness and accident for our dog and it's $34.20 a month with a $500 deductible. Needless to say, we have met our deductible every year and end up getting repayment because we have insurance. Their website is really easy to navigate. They have an all electronic claims service, which makes it easy to get claims inputted and tracked at any time. They direct deposit your repayment and are an open book about what charges are applicable. Perhaps the best thing is their customer service. I have always talked with a live person, always been treated with respect and always had my problems solved. I feel like they care that I'm a policy carrier. Plus they called me today to check on Molly, since I had put in a claim for a vet stay due to illness a few weeks before. There was nothing wrong on their end, they were just calling to make sure Molly was feeling better. I recommend ASPCA pet insurance to everyone I meet with a pet. All pet owners should have their pet microchip with the correct information and covered with pet insurance. I will be with ASPCA for the long haul because I believe in what they stand for and feel like they believe in me as a customer.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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9

out of 10

Much-needed assistance toward good health again.

My mini-Poodle hates to go out when it is raining, rare as it rains here, so she holds on until she is constipated. Recently she carried that too far, and we had to take her to the vet because of her nausea and discomfort. It took lots of meds and procedures to get her back to normal after a fairly long siege of her lethargy, pain, not eating or drinking. ASPCA Insurance helped us greatly in restoring her to good health.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Poodle
  • AGE OF PET: 1 - 8

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10

out of 10

Awesome pet insurance company

I researched several different pet insurance companies when I got my new kitten, Thyme, about a month and a half ago. I combed through reviews and compared prices and benefits before deciding on Healthy Paws. They had great reviews and coverage compared to other companies, and from the reviews they seemed to really care about the pets. A few weeks later I got a new couch and Thyme found out he could jump to the mantle from the back of the couch. I had made a note to figure out a different arrangement in the living room to keep him from getting up there, but hadn't gotten around to doing it. The day after we got the couch Thyme went to jump down from the mantle, and got caught in the cords from the blinds that are next to the fireplace. I immediately knew he must have broken something because he was meowing in pain. When I took him to the vet I found out he had broken his front leg just below the shoulder joint and had to have a $3000 surgery to correct it. They said that without the surgery the leg would eventually have to be amputated. My vet referred me to an orthopedic surgeon, and they were able to do the surgery that day. I filed the claim for his initial visit that day(it was a Saturday), and filed the claim for the surgery itself the following Monday night after I brought him home. Both claims were approved by Tuesday afternoon, and I received the reimbursement checks by the following Saturday(a week after I submitted the first claim). I was amazed not only by the speed with which my claims were processed, but also with their concern for Thyme. I was very touched to receive an email from Healthy Paws checking on Thyme after his surgery. I have never heard of an insurance company checking up on a patient's well being after a claim. All of my future pets will be insured through them, as well, and I have been letting my friends and family know what a great company they are. To Healthy Paws: Thank you so much! I don't know what I would have done without you.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Under a year

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10

out of 10

Excellent Insurance Company

Embrace is ace!!! Everything is made easy to follow after submitting a claim as they have a portal site. They are very efficient and professional. My claim checks were received promptly and there are explanations for those approved and those not which are far and few between. My other dog is covered by VPI insurance and I wish I could switch my dog to Embrace. I tell every pet owner to get this insurance.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

If you have a pet, Embrace is a necessity

Embrace customer for 4 years. Prompt, fair payment every time. Our goldendoodle requiem treatment for seizures and Embrace ensured he got the help he needed. Will never have a pet without Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: 1 - 8

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