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After comparing 7 pet insurance plans, I selected Embrace due to the numerous options allowed in devising my plan coverage and associated cost. Within days of signing up, I took my 2 cats for a semi-annual wellness checkup and submitted the claims. The claims for both cats were handled quickly and the full amounts were covered. So far, I am very pleased. P.S. Embrace has a fabulous website as well!

I am only 3 weeks into my Petsbest coverage for my 2 pets and so far, at every single turn, there seems to be either problems of incompetence with in the claims department or deliberate tactics to misinterpret vet notes.... i.e., on my clinic's legal medical records ( on clinic letterhead), my vet wrote of specific procedures. The vet basically wrote what procedures were performed for which body parts ( dated, and again, on clinic letter head), the claims department requested more medical records because the procedure " performed" could have been at other vets. Really? Even if it was on my vet clinic's letterhead?They keep asking for medical records when they already have ALL OF them FOR THE PAST 2 YEARS. I have asked them to e-mail me all the medical records they have on file so I can e-,mail what they sent me back to them when they ask for records again. I understand that people with negative reviews tend to write reviews more often than people with positive reviews. I also understand that not every single employee is perfectly trained and competant but.. let me provide this piece of information which I think illustrates how sophomoric their system is. As a rule, there is only one policy # for a policy holder ( i.e. pet guardian). I have 2 pets. They both have the same policy #. All e-mails I have received only show that one policy # without the pet's name. When I am asked to call the company for more medical records, I am asked by the representatives which pet I am calling about, my response is " I don't know, you'll have to tell me as your e-mail does not specify." It's 2017. There is no excuse for this kind of systemic confusion... unless they want to purposely confuse the policy holder and run him ragged. Let's put it this way: Should your whole family have the same social security #? the same drivers license # even if there is more than one driver? etc... Im addition, no e-mails are ever signed so one never knows if the person writing back is the same person one spoke with on the phone/communicated via e-mail or someone else who just saw that an e-mail need to be answered and did as such, perhaps not knowing about the entire situation.

Each time I have sent in a claim I have received swift acknowledgement and fast service as well as informative explanations. Thank you.

Embrace has been a lifesaver for my dog's heart condition and frequent trips to emergency vet. Love Embrace

I have been a member of Healthy Paws for 5 years. I have had two claims and found them to quickly review and pay the claim. No hassle, simple claims process.

The worst insurance on the market. Got the accident insurance, my little maltese got his leg caught up on bed frame, tore his knee from socket, $3000,00 operation they won't help one bit even after vet called headquaters, said we don't pay for ligament damage. What's the sense of insurance?

Really good pet insurance. Easy to submit claim and they pay fast.

I had pet coverage prior to coverage with ASPCA. They did not honor my pet bill. Too many loopholes and hidden agendas. With ASPCA, it is straight and open coverage.Thanks

Im glad I have this pet insurance for my dog.

My experience with Embrace Pet insurance sofar has been good. They are knowledgable, friendly, and prompt in their services. I would reccommend them to other pet owners