Love the music played while on "hold", cheerful updates, fantastic!
Love the music played while on "hold", cheerful updates, fantastic! No, "Your call is very important to us...." Nonsense!
- INSURER:
Trupanion Canada
- POSTED: 04/28/2017
- BY: Robin
- BREED:
- AGE OF PET: 7 - 10
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the agents are very helpful and pleasant to talk to.
the agents are very helpful and pleasant to talk to.
- INSURER:
Trupanion
- POSTED: 04/28/2017
- BY: Jane
- BREED:
- AGE OF PET:
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Love, love, love your customer service professionals and company.
Love, love, love your customer service professionals and company. It is very nice to hear something nice when your pet is very ill and you show that you care. Thank you Trupanion.
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Struggling With Local Vet. Off…
Struggling with local vet. offices sending all records, and then pets best requesting more.
- INSURER:
Pets Best
- POSTED: 04/28/2017
- BY: Susan
- BREED: Afghan Hound
- AGE OF PET:
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I think Trupanion people are kind and understanding.
I think Trupanion people are kind and understanding. I just had to put down my 15 yr old cat with complications of surgery. Prior to that, he needed water injections 3 times a week and after the deductible, my bills have been paid 90% of the bill. My only
- INSURER:
Trupanion Canada
- POSTED: 04/28/2017
- BY: Patricia
- BREED: Mixed Breed
- AGE OF PET:
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the girl was so nice i was talking to.
the girl was so nice i was talking to.
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I was grateful that I could treat both of my dogs without the financial burden.
I was grateful that I could treat both of my dogs without the financial burden. It allowed me to take care of my dog's medical issues. I am not sure what decision I would have made if I didn't have insurance.
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The CSR seemed to genuinely care about my pet and my concerns.
The CSR seemed to genuinely care about my pet and my concerns. I am quite impressed with the high level of service. I was treated as a person, not a client #. Thank you.
- INSURER:
Trupanion Canada
- POSTED: 04/28/2017
- BY: Anne
- BREED: Mixed Breed
- AGE OF PET:
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the agents are very helpful and pleasant to talk to.
the agents are very helpful and pleasant to talk to.
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The representative wasn't the problem.
The representative wasn't the problem. My problem is that my premium went up from $68 to $82 I only a year. My other dog is with another company and his premium is $58 and he has had 5 surgeries. I probably won't go with Trupanion with my next dog.
- INSURER:
Trupanion
- POSTED: 04/28/2017
- BY: Terri
- BREED:
- AGE OF PET: 0 - 3
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