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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion is the best pet insurance I…
Trupanion is the best pet insurance I have ever had. They not only care about your pet but they also care about you out of pocket expenses. They work the claim lighting fast and send you a refund to you or your vet. This is a great service for all people involved.
Insurer: Trupanion
By: ARDINE
Easy of submitting and excellent…
Easy of submitting and excellent customer service
Insurer: Trupanion
By: Easter Munder
I truly feel that they care about my pet
I truly feel that they care about my animal as much as I do! Every person I have Spoke to is kind, compassionate, knowledgeable. I am thrilled with how fast my claims are processed and paid
Insurer: Trupanion
By: Califrobin
Fantastic assistance!
Just a big shout out to Camille and her crew at Embrace. I've gotten nothing but the best from them. Fast, responsive and really understanding. I felt really well taken care of
Insurer: Embrace
By: Rick
Claims handled with complete professionalism
We have paid for pet insurance for both of our dogs for a few years. We recently actually had to use it on one of our pets a couple of times in a matter of a week and was not looking forward to submitting the claims to ASPCA for a refund as there are stories of other companies denying claims and not paying. This couldn't be more inaccurate for ASPCA, I submitted the claims and within 2 days had the refunds deposited into my checking account. I can only say I have been more than pleased with the service I received.
Insurer: ASPCA
By: Troy
ASPCA delivered efficiently the…
ASPCA delivered efficiently the insurance money I was intended to receive in a timely manner of just a few days from when I put in a claim. The process was quick and simple as I’m a first time pet insurance owner and every pet owner should have coverage!
Insurer: ASPCA
By: David Jeon
The worst customer service I have ever…
The worst customer service I have ever experienced. Takes forever for anyone to answer a call. Sent in a claim and got the run around about the claim being processed and paid. I was told over and over that my vet never sent the necessary records which I found out was not the truth so I ask the vet to send them to me so I too forwandered them on. Then they needed additional information from my vet which I found out they received but the records were never sent to the review person's until I called. Now I am told I have to wait another 30 days while I continue to pay my premium not knowing if our claim will be paid or not. I have spent hours on the phone talking to so many different individuals with different stories being told to me. The stress and time spent is not worth it.
Insurer: Healthy Paws
By: Sharon
Reliable insurance, claims are processed quickly and correctly
We've had Healthy Paws insurance for our girl for over 5 years. During that time, we have received solid customer support and efficient claims processing. Recently, our dog was in an ER for 14 days. Healthy Paws accepted and processed all claims related to this stressful, expensive experience. We are very grateful.
Insurer: Healthy Paws
By: Bob
Difficulty getting access to portal
I had some difficulty getting access to the portal but eventually they got me access to it.
Insurer: AKC
By: Kari Swarztrauber
Pet Insurance in 5 minutes
Easy to browse coverage and find a price point that works for me. I enjoyed the personal phone call welcoming me.
Insurer: ASPCA
By: Emily Hines