The fact that you have a deductible for each condition separately makes me less likely to recommend you.
The fact that you have a deductible for each condition separately makes me less likely to recommend you.
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Always helpful and informative.
Always helpful and informative.
- INSURER:
Trupanion Canada
- POSTED: 05/08/2017
- BY: Court
- BREED:
- AGE OF PET: 7 - 10
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I believe Trupanion is very expensive not to mention they continue to raise rates every year.
I believe Trupanion is very expensive not to mention they continue to raise rates every year. I would be beneficial if they were to not raise rates every year. I understand increases are inevitable but every year seems a bit much to me as a customer.
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Taking too long for the money
Taking too long for the money.
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I spoke with Chantel.
I spoke with Chantel. She was very knowledgeable and was able to answer my questions quickly. She was also very empathetic.
- INSURER:
Trupanion Canada
- POSTED: 05/08/2017
- BY: Jocelyn
- BREED:
- AGE OF PET: Over 11 years
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I felt like I was getting the run around and there were obstacles after obstacles and excuses and excuses of why my claim was denied and why my claim hasn't been processed.
I felt like I was getting the run around and there were obstacles after obstacles and excuses and excuses of why my claim was denied and why my claim hasn't been processed. Extremely unhappy with my experience.
- INSURER:
Trupanion Canada
- POSTED: 05/08/2017
- BY: Lan
- BREED:
- AGE OF PET: Over 11 years
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People that I speak to at Trupanion are always very helpful and do whatever is needed to answer my questions.
People that I speak to at Trupanion are always very helpful and do whatever is needed to answer my questions. Would recommend them to anyone!!
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Trupanion is a lifesaver.
Trupanion is a lifesaver.
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I called to see why a claim was taking so long.
I called to see why a claim was taking so long. Got the answer you are short staffed. If so, your confirmation on receiving the claim should not state "give you 7 business days". It should read "it will take us a month".
- INSURER:
Trupanion Canada
- POSTED: 05/08/2017
- BY: Jayne
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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